Pasteur 51 Hotel & Residences

Hotel is clear and give free upgrade ,Taxi not easy to find

the worst experience in the world. booked a apartment type room, no pots&pans&sponge which i requested 3days to get it. no laundry order sheet, also waited 3days and got only 2sheets like i have to ask for it every time!? finally just before i was out of clean clothes. i had to call reception, which they dont call back for followup. had to go to reception several times in the night to recieve my laundry, which one of my clothes were missing. the facility and location is good, but the kind of customer service they provide is so bad.

We used to live in Phnom Penh, so when we were planning a homecoming visit, we chose this hotel as it was close to the Independence Monument and other places we were intending to visit. There was the slight inconvenience of having to cross the large road by foot to access the BKK area south of the Monument, but this should not be much of an issue if you are accustomed to the road conditions in this part of Asia. Otherwise, the location was very convenient and we enjoyed shopping at the Aeon mart right next door as well. The room itself was very cozy and adequately furnished. Pasteur 51 did a great job of creating storage space for our belongings without making it feel cramped with oddly-placed shelves. As a family of 3, we also appreciated the combination of a King + Twin size bed. The other amenities met our expectations, with the slight exception of the shower gel not being replenished during our stay (we were only there for 2 nights though, so this wasn't that big of an issue). The breakfast items changed slightly in the two days that we ate there and the quality was fine. One final (small) issue is that the outside breakfast area was way too hot to sit in, and the AC unit in the room took a while to kick in...but overall we had a very positive experience at this hotel!

Breakfast was really bad, I advise finding a local restaurant. Room looks very different from the photos too.

Very good!