Asia Novo Boutique Hotel-Dumaguete

location,location and location.

AC is not working well.

1.) Service- When i check in at the frontdesk last 09/28/19, the one wearing black jacket and im not sure if white shirt or polo underneath the jacket is i dont feel good customer service compare to the one wearing yellow polo shirt i commend her. 2.) Cleanliness - I was at the 5th floor and spent 24 hours check in, i can say the room is clean, clean towels, clean bedsheet. 3.) Comfort, Condition and Local Area - For 24 hours check in, i was able to sleep a little bit because i enjoy spending my time on the nearby mall, bar & restaurant, but i think the aircon is not fully functioning but at least i felt a little cold but not that much, frontdesk area is humid and the hot shower is not functioning. Overall, i still recommend this to the readers on the page and to my family and friends if you prefer nearby mall, bar & restaurant with an affordable rate.

Enjoyed my stay at Novo. It was pretty convenient because it’s located next to Lee Plaza and other establishments. The room I got was on the 5th floor in-front of the elevator, it was mostly quiet in the evenings and room cleaning was good. Will definitely stay here again!

We always stay in this place when we are in dumaguete because it's close to e everything.

DISGUSTING!!!!! The bathroom had thick mold in every corner and there was always a huge puddle of standing water. Aircon would barely work but then turn off after an hour. The room and entire hotel wing smelled like bengay, so strong it was overwhelming. Broken bathroom door handle and TV stand. Staff downstairs was always on their cellphone (texting/fb) when we complained about the room, not a care in the world. I wouldn't even stay here if I was traveling alone and I've traveled a lot all over the world. Originally booked for 4 nights but only stayed ONE! Find another place. DON'T BOOK THIS MOLDTEL! Plenty more places in beautiful Dumaguete to enjoy your vacation. *** Hotels.com should remove this property immediately!!! ***

Room and attached toilet is big and spacious. Very clean. Location is excellent - 5 mins walk from the ferry terminal and in middle of downtown. Plenty of 24 hours eateries around. Many major shopping and supermarket opposite and next to hotel. Lots of tricycles queuing in front of hotel. WiFi is great in room. Staff is extremely helpful and knowledgeable on getting rental bike, banking services and other tour requirements. Ample parking lots in basement.

Acommodation just worth the money.

Great hotel

Good-Central location (but most hotels are very walkable), big room, decent wifi, comfy bed Bad-broken elevator (5 floors), weak a/c(12 hours to cool room), unfriendly staff, standby staff, toilet leaking sewage onto floor, dirty shower floor The bottom line is that most issues that plague this hotel could be resolved by firing the manager and run like a serious hotel. There is plenty of staff to work on failings, but they are all too obsessed with hanging out in the well air conditionled lobby tethered to their phones to even notice guests. Saw things that would make me not trust the staff with my valuables. I've stayed at almost every hotel in DGTE and have never received such terrible service from the staff. World View is comparible in price and much better or pay the extra 4 bucks a day for FieSole or Palwa