Labranda Les Dunes d'Or

I left £110 in my makeup bag, I didn’t need to use the money so I thought that would be a safe place to put it, I checked the makeup bag on Sunday and the money was gone, I never took it out of the bag and I did not misplace it, told the reception they said they would look into it, so they found out that no one other than the same housekeeper came into our room, but since she has worked there for a few years they can’t do an investigation on her. Hotel did not help me any further. The money did not fly away, obviously the hotel would never want to put fingers on their own staff but clearly that housekeeper did take the money, you should have atleast reimbursed me from her salary. I did not make any mistake that is exactly where I put the money, no one other than the housekeeper came into my room so clearly she has taken it, no one would ever admit to it. It’s happened to me before in Holland where I left my ring on the sink and it went missing and when I got the managers involved she found it in the hoover, no one hoovers sinks, so if that happened to me in Europe it definitely happened to me in Africa regardless of how much you trust your staff, you should have taken proper action for my money going missing but you did nothing, can’t even do a proper investigation on the staff, the matter was just thrown away like it was nothing. I have just read the reviews that other people have had money stolen from this hotel too, wish I had seen this sooner.

Like animation team, service, rooms Not like check in in reception.. always a long long time, they took money from my credit card double, expedia too Please better comunication between expedia and hotel !!! Now I have problem to get my money back!

I liked the beach chairs the hotel provided for its guests. Other than that, I couldn't wait to leave. Here's why: This is a hotel that doesn't like tourists. In fact, it's passive-aggressive about it. It is clean, the grounds are nicely kept and the rooms are clean. It's all fine. Until you get to the details and the staff. For example, it puts in a large bathroom but without enough space to have toiletries out. It gives guests a fridge but no water or way to boil water (which is pretty standard at hotels). It has many entrance points out to the boardwalk but only keeps one at one end open. I'll be honest – I don't really do package vacations. I stayed here because the Amadil next door was fully booked and I needed to be in Agadir for a night. Having said that, when I stay at a hotel, I expect the staff to be courteous, helpful and efficient. I do not expect them to be disorganized, harried or rigid or rude. Here it was the latter. The worst part was when I asked for an upgrade to a seafront room. Most hotels just give it to you. Instead, they charged me 12 euros. Fair enough except that I am pretty sure the desk clerk pocketed the cash I gave him for the upgrade when he took me to my room. Also, as a woman traveling alone, I don't mind a little flirting but I get really annoyed when male hotel staff continually proposition me or touch me – basically I am paying for the privilege of being hassled in my own hotel. That was the case here. There are better options here.

Location need alivater too expensive front desk need new computer If you pay you reservation on line they make you to pay at front desk and they charge more $$ Need to remade all bathroom is very bad wate all over no access for handicap bathroom is very bad........

Les Dunes d'Or reviews Reviews 3.9 Good 729 reviews on Google Couples 3.8 Families 3.8 Solo 4.2 All reviews Most relevant Newest Highest rating Lowest rating Usman Ali Usman Ali-EDIT1/5 18 hours ago on Google Positives- Close to the beach. Pool and palm trees make the hotel look nice but that's only the exterior. Negatives - AC didn't work. Rooms were boiling at night. When I asked the receptionist why it wasn't working and that it was very hot she replied its cold not hot. The weather was 29 degrees which is hot from someone in the UK. I had to sleep with the patio open due to the heat at night which led to bugs coming in and biting me leaving me marks all over my hands and face Rude female receptionists in the Spa and reception. The female staff were very stuck up and rude. For example we would like to use the jaccuzi (which there is a 80dh charge for per person) and the lady very rudely said we can't if my wife wore a burkini. We understand if this is the rule but at least explain it nicely. Breakfast selection was very poor. Most of the hot items were not labelled so you have to ask what everything is. For example the sausages which looked like chicken were pork. In a 4 star hotel you would expect WiFi to be free in the rooms. Not a major issue as data in morroco is very cheap. 5gb data sim with calls for 50dh approx £4.20. Definitely not a 4* hotel.

Schöne Poolanlage, aber sehr veraltete Zimmer und nicht sehr sauber. Frühstück war schlecht. Brot trocken, meistens gab es schon gar kein Geschirr mehr.

Bon sejour super hotel pour passer ses vacances en famille

les espaces verts sont très bien entretenus Le manque de pression dans la douche

Schöne Zimmer und Spa, nettes Personal, gutes Preis-/ Leistungsverhältnis

War ganz okay Zimmer sind in die Jahre gekommen Zimmer Reinigung könnte besser sein