Lumiere Hotel

We checked in early as we had a night bus. The hotel where accommodating and allowed us to check in early for 30$ as our room type wasn’t available. The rooftop bar is lovely but we had 2 problems there: 1. We were the first to enter the outside dining area at 6pm and were told we were not allowed to sit in the best seats as they were reserved. We stayed until 11pm and 2 of the 4 tables that were reserved where never used. 2. When upgrading we hadn’t realised that this meant we no longer got breakfast included. This was a real shame as when we went to the buffet they wanted to charge us an additional $25, which would have made the upgrade $55. Almost as much as we had paid for the original booking. However I will say the hotel is very clean and rooms are lovely. I would work on the customer service.

Awesome hotel with decent price. Clean and spacious room, cold air-conditioning and strong water pressure at shower area. Breakfast is good albeit limited selection. Coffee still have room for improvement.

Services are too slow & staff needs more training !!

Everything was very good at the Lumiere Hotel and it was a modern design. The breakfast buffet was excellent although eating there at dinner did not live up to the breakfast. The location is good for walking to buy local cuisine or a walk to the Royal Palace. We would have liked to have more light in the bathroom as it seemed a little dim for putting on makeup. Overall the service was excellent and everyone was very nice.

Amazing