Sunrise Suites

Staff is very friendly and accommodating. Hotel is immaculate and amazing! Very nicely decorated and facility looks new. Love it! Best hotel I have stayed in Japan.

LOVED our stay here! The staff was incredibly friendly and kind. Free traditional Japanese breakfast was delivered to our room each morning and the hotel has free bikes for guests to use. Our room also had a mini kitchen area with cooking supplies (pots, pans, kettle, etc.) all provided for us to use. The hotel is in a quieter area of Kyoto and is within walking distance of the main train station, as well as a few sightseeing spots, plenty of convenience stores, restaurants, and shops. We really enjoyed our stay and would definitely stay here again!

New Japanese style facilities, very clean. Employees with low knowledge of English. Good connection with the city centre. Very noisy at night due to the road traffic. Our reservation where supposed to have breakfast, but all that we were given was cheap Japanese supermarket food. Not even coffee..

Though it was a hotel, it felt like a home stay. Breakfast is a typical Japanese breakfast, we loved it. And my wife was happy as they catered for Vegetarians as well. Our room had a view of the temple across. The staff were really friendly. It is right in one of the main roads, which could be a problem if you are a really light sleeper. We didn't have any issues.

A fantastic place!

The hotel exceeded our expectations in terms of its elegant design and the size of the room. We appreciate in particular the very efficient washer/ dryer in the bathroom and the beautiful view of Toji temple from the rooftop garden. All reception staff spoke good English and were super helpful. We are especially grateful to Mr Toyama who not only arranged our airport transfer from hotel but also passed us some sheets of interesting information on Japanese classics and “ hidden gems” of Kyoto every time we saw him. A tip for stayers: please ask for rooms on a higher floor zone. We stayed on a ground floor room and could hear the pitter patter of rain on the open rock garden courtyard adjacent to the room. Otherwise we could not find any fault with this very nice hotel, especially when one considers its very reasonable rates even during the high season of April.

Beautiful rooms and building. Fairly close to main Kyoto station. Friendly staff. Very traditional ryokan style Japanese breakfast. Would highly recommend this hotel.

Wow!! what a hotel. Myself and wife loved this place. We stayed at some good hotels on our honeymoon in Japan but Sunrise Suites was the best by some distance. The hotel staff were very friendly, in particular, Mr Fuji. He went out of his way to book two tickets to a Geisha performance (as the website was in Japanese) and he even ran after me once to ensure we had the correct directions to go on our day trip. The location is good, and easy to get to the major sights in Kyoto via train or bus. The room was cleaned to a very high standard every day. The breakfast was the same every day but still reasonably tasty. Although it is expensive, in my view it is worth every penny.

We had a very clean, modern large room with wonderful staff who had very good English. There are two supermarkets a few minutes walk away as well as several convenience stores making it easy to cook our evening meal. The main Kyoto station is very walkable from the hotel, but Toji station is even closer. We really enjoyed our stay which included a Japanese breakfast which we grew to enjoy more each day. We definitely recommend Sunrise Suites and would return with no hesitation. It is very attractive, convenient to the train, has supermarkets nearby, and though we didn’t use them, several restaurants in the vicinity.

Cute hotel, friendly and helpful staff, big rooms, cheap compared to other similar looking hotels in Kyoto. However, there were a few things I wish I knew before booking. Be prepared to commute or pay for taxis - the location is more of a base and is not walking distance to any sites we visited, so we ended up getting a lot of taxis for ease. There is a useful bus stop and Kyoto station is only one stop away on the tube, but you need to build in the time. There aren’t really any nice restaurants or bars nearby. The room is big and spacious but the hotel is close to a main road and the rooms are not well insulated so you can hear the road noise from the room (we stayed on third floor away from road and could still hear it). The room is also very light as there are no blinds or curtains so if you want to sleep in past 7am it is very difficult to do so (even harder in summer presumably!). They also can’t switch off the lights in the hotel in the evening so getting to sleep was a bit difficult due to the room being very light. The breakfast is fine for feul and we had it because it was included in the price but it wasn’t particularly tasty. There is a kitchen area in each room so you can easily buy breakfast food from the supermarket downstairs and skip the free offering. Our stay was fine and the hotel staff were very friendly and helpful but with hindsight I think I would pay a bit more money for somewhere quieter, and a more comfortable room environment which is more central.