Gateway Hotel Santa Monica

Nice, clean place.

Hotel room was clean and comfortable. Staff were helpful and location has easy access to buses. Only complaint was that there are ambulances going to the hospital and the sirens make a lot of noise through the night.

Found it odd that they play music in the hallways. Our door was right under a ceiling speaker. It was a little annoying but did stop at 9 pm. The fitness room is tiny but usable. Love the floors (no carpets). We will be back.

Bed was too soft, not comfy. Early morning noise (even from the third floor) from back of hotel parking lot. Front desk clerk did not explain, at check in, that an additional $20 would be charged as a deposit to be later returned (thus my surprise when checking my online account to see this addtional amount charged). Room was clean and adequate size.

Hotel.com rated this hotel 8.3 Fabulous with ocean views. Instead we got a dark room with one window and a alley view. I paid $284 not including taxes and parking which was over $300!! Outrageous price for a ugly, old smelly room. Hotel.com does false advertising and instead of charging me a cancellation fee, they charge me the full amount.