Factors Inn & Cottage

The only thing is we have left a pillow my fault but please ask staff to take wet wipes to clean the television changer but lovely lovely room. And the staff second to none BRILLIANT

See my e-mail to expedia saying why i chose never to stay there after seeing its location and reading more reviews. I am not prepared to spend my holiday in such a place.

Fantastic last minute break - room in cottage with shared kitchen on grounds of Inverlochy Castle - beautiful setting - convenient for outdoor activities. Staff were most helpful but also plenty of privacy. Would highly recommend for base in Fort William area.

Decent wee cottage with cool chill out area (kitchen)

Stared off the directions given were wrong and we had to search for the property. When we arrived we had the property to ourselves..Good common kitchen and lounge room. The rooms were reasonably appointed. The curtains were impossible to move in their track. A light globe was hanging from the roof. Only 1 or 2 bedside lights worked. The bed was reasonably comfortable.. The laundry with washer and dryer was clean and detergent supplied. When other visitors arrived they were staying upstairs. The noise that came through the roof in our room due to sorely floorboards creaking upstairs was very annoying. We were kept awake by the noise from the people in the room above. We could even hear the people talking. We stayed 2 nights. We were shocked to return to.our room.which had been serviced but the door had been left unlocked so anyone could have entered and gone through our things. The front door was very difficult to close and and was always onlocked. Overall the place was great but there were to many disturbing things. If these things were fixed we would stay again..

Where shall I start. We went up to the big house to collect the key for the cottage, this is a bit of a drive up a very bad and long driveway. I went in and waited at the reception desk a woman in a black suit came to the deck did not acknowledge me and proceeded to go through paperwork on the deck when she finally asked if she could help me I told her that we had a booking for the cottage I was informed by her that she was the housekeeper and motioned me into a large sitting room where she rang a bell for someone to come and see me. I stood there for over 5 minutes I could see and male and female staff members on the other side of the room they looked at me a couple of times when eventually the woman came over to ask if she could help. I said I was there to book in she was quite pleasant and gave me the key. Off we went down the long and bad driveway to the cottage I tried to use the key and it would not turn in the lock there were two doors I tried both of them I also knocked on the door with no answer. Back we went again to the big house, I told them that the key would not work , I was asked if I had tried both keys as there were two keys on the ring, (I am 67years old so yes I did) might be old but not stupid. long and short someone came down with us I presume the Manager he made me feel as if I was a stupid woman apparently you are supposed to lift the door handle up. Went up to big house for dinner another bad experience left without eating.

Comfortable and quiet. Excellent breakfast offerings in an historical setting.

The overall grounds are wonderful, but the room we had did not have a working fan in the adjacent bathroom, causing our room to be full of bathroom odor

Lovely to be so close to Inverlochy Castle. Quaint cottage. Nice room

The rooms in the cottage were well furnished and quaintly decorated, except that the ventilation was not very good. We stayed there for one night which unfortunately was one of the record breaking hot nights in the UK. The rooms were scorchingly hot that none of us could sleep at all, and we heard that it was the same for other customers as well. The windows could only be opened a little, and it was stuffy all night long inside... I couldn't help thinking: what a waste in this otherwise very nice room! The staff at the Inverlochy Castle Hotel where we checked in were very nice and polite though. Customers of Factors Innand Cottage were allowed to use the hotel facilities and we had a great time playing in the lawn of the hotel.