Southern Sun Montecasino

Comfortable room and excellent breakfasts! Very easy access to Montecasino entertainments.

Very nice place, clean rooms, nice bar and restaurant, very friendly staff. I’ll be back.

Very annoying that now water only provided in room on arrival and no longer replenished.

I checked in late on the date of arrival, I was put in a disabled person's room, thee was no bath, mirror by the sink, the show was broken, the lamps did not work. A nightmare you would think, however, I went to the front desk and they changed me to another room , which was perfect. They were very apologetic, but this shows excellent service.

I was extremely dissatisfied with my stay at this hotel. The service I recieved was consistently poor from hotel staff. (Staff were rude and impatient with few exceptions.) There were other frustrations that added to a less-than-stellar experience, however: the TV in my room did not work properly (half of the channels didn’t work at all and those that did work were heavy with static and hard to watch); the hotel’s ‘complimentary wifi’ only lasted for about 10 minutes before I was denied access for reaching my daily limit; and there was hair in my food from the breakfast buffet. I stayed at many cheaper hotels during my trip to South Africa, and each of those cheaper hotels provided much better experiences than the Southern Sun Montecasino. I would not recommend this hotel to anyone.