Bahia Principe Fantasia Punta Cana - All Inclusive

Fue el mejor hotel que pude haber elegido, volveré pronto con los niños Dios mediante, la atención, la higiene, la comodidad, la comida, en conclusión todo, espectacular, lo ame .

Very happy with everything enjoy my vacation love the hotel, I recommended.

Great hotel great people satisfaction 10 plus come back soon thanks

Everything was really clean and the workers were really nice

Está buena las instalaciones y tienen muy buena atención con los huéspedes

It was a great stay what made it perfect was the entertainers so I have to say thank you to Jerry, Francis and Tutti-Frutti those guys are the best I am especially thankful to Tutti Frutti he took great care of us we had a amazing time, thanks to Tutti I even karaoke for the first time in my life with some encouragement from him that was a great experience I can’t wait to go back and see those guys again.

generally the staff were very friendly and attentive but some if the policies just drive a bad customer experience. my husband really needed ti have his work back pack thrown in with the dry cleaner, he brought it to the lobby as we were on our way out to an excursion and he was denied the option and told he needed to take it back to his room which was quite far away. our driver was also denied access to the lobby. we asked for an extended check out due to an excursion running a bit longer. we paid the fee of course and we calculated to be back by 330 so we could decompress and shower off to be checked out by 5pm, really would’ve liked to have our drive be able to pick us up from the property. instead the driver from the excursion was denied access leaving us tired and soaked waiting outside the gate while they figured out someone from the lobby come pick us up. being already pretty burnt on top of the sea water was already uncomfortable, we were waiting in the sun with only one hour left to check out with no one picking us up. our driver arrived before we were even picked up from the lobby. we had to borrow the car as he was denied access, drive ti the lobby then rush to the room to find that our bracelets were already turned off (this was before 5pm and the extra fee we paid for) to rinse off pack and make it on time to drive back in time for check out. the room was also not cleaned out in the last two days and during the rush of the last hour were left with no clean towe

Excelente servicio e instalación, limpieza y desinfectacion cada 3 minutos todo perfecto

Todos los muchachos del servicio son excelentes personas, tratan de hacerlo lo mejor posible y eso los hace muy buenos,, rossy la joven del lobby muy simpática y servicial,, los muchachos de entrenamiento, Francis y tutifruty muy graciosos,,, muchas gracias por un excelente fin de semana

We loved the hotel. It is super fun for the children, they have lots of activities for them. The customer service is extraordinary, everyone is super nice! Also please people tip all these hard working people. Dont forget they all live from tourists. Yes is an all inclusive but it would make me so mad to see that no one will tip -.- . The night shows were so good. The Castle show we will watch it everynight. Overall for the not so expensive price is very good! . They are constantly cleaning and disinfecting, and have signs for you to know if a table or pool chair has been cleaned. A lot of good measures to prevent covid. We loved our stay