Elips Royal Hotel & Spa

It's clean and friendly, fantastic restaurant next door

The worst hotel ive been in. The staff are rude. No manners whats so ever. I asked if i could book an extra day they said the hotel was full i went online and there was rooms available. When i first checked in they told me to leave the bags and to come back at 2 whilst they clean the rooms and they’ll take the bags upstairs.. i came back at 5pm and the bags was still at the entrance. Overall my experience at elips hotel was shocking and i do not recommend it to anyone

They advertised the swimming pool when booking advised no pool due to covid when checking. Very good breakfast and nice rooms

I paid for four beds as we were four people but upon arrival they told us that they cannot give us four beds and we will have to stay in three, my booking through hotel.com clearly mentioned that we are 4 people but they kept saying that they do not do 4 beds, the manager was not on site the staff tried to contact him but no show, no response The Sauna and swimming pool was shut due to covid-19 which is Understandable but they should clearly mention that on their website or any other sites that they have their ads up on.

Not so good Smell smoke all the time. For the money paid not happy with the quality of the room

Very comfortable and convenient stay Highly recommend

BREAKFAST WAS REALLY BAD, POOR INERNET OR WIFI STAFF DONT SPEAK ENGLISH, NO ONE TO TALK NO IRON, NO RUNNING WATER SOMETIMES. THIS IS TWO STAR HOTEL TO ME. MOT A FOUR STAR. NOT RECOMENDED AT ALL, TRY 1 STAR HOTEL BETTER THAN THIS. OMAR, FAISAL, ABDI

The property was very nice and the rooms were lovely.

Staff very helpful, easy check in and out, cleaners very helpful, hotel in a good area easy for public transport. Hotel could have more information about local attractions.

The hotel is close to the old Town. The rooms were modern and clean. We have a free parking. Breakfast was defenetly not for a 4 stars hotel and not hygienic.