Aaraya London

Bugs on bed!

Loved this hotel, very friendly greeting. Good, clean comfortable room. Location was fantastic. Very happy with my stay. Good value for money.

the rooms were clean and warm breakfast was great and all staff we came across were so friendly and helpful and we will definitely stay again.

The hotel is ok, nothing special though. The receptionists and breakfast staff were pleasant and welcoming. The room was tiny with very little space and the double bed jutted up against one wall - a bit inconvenient. The breakfast was ok but the range of offering for the English breakfast was pretty limited and it seemed as if the ingredients weren't particularly high quality. However, given the cost of the room - I guess this is what you can expect at a London hotel.

Very tiny room especially if more than one piece of luggage

We loved that they included breakfast , stafff were extremely friendly and accommodating, open 24 hours a day , very well located in central London

A clean,basic hotel with all you need for a couple of nights stay.

It was a great location. Close to restaurants, bars and shopping. Very close to Paddington station. The hotel room was ok, but definitely not great. It is older, which I don't mind. However, the beds were not very comfortable, and the bathroom is extremely small. We also had some issues when we first booked this hotel room, as we were originally booking for 3 people, but one person backed out after we booked. We tried dealing with both Expedia and the hotel directly. Both of them would tell us that they would modify the booking if the other agreed. Both of them agreed individually, but when push came to shove, we were denied any kind of modification. It was already an expensive room (by my standards) for 3 people, so when one backed out, the room was bigger and more expensive than we were comfortable with. Unfortunately, we had no choice, Because of this (and other issues), I would not recommend this hotel.

We only stayed one night. Had to queue for breakfast but it was worth it and served with a smile 😊

Don't let lovely photos and the location fool you. There are a hundred other tiny hotels in the same neighborhood. The placed should be cleaned out down to the bare floors and 1960s carpet and furniture should be burned. Got 1.5 hours of sleep in Room #10 only because we ripped the linens off down to the flat sheet and chucked them into the entryway, kept the lights on from 2:30 am through to the morning, with Netflix playing, and took turns keeping vigil to collect the bed bugs (15 ) using sticky tape to catch them on the beds as they surfaced while we waited for the day manager to show up, as the young kid on duty couldn't do much beyond texting the manager about the infestation (who was apparently off getting a good night's sleep somewhere other than in this hotel.) Took photos and video of all the bugs we caught, and also found a mouse poison trap behind one of the beds as I was ripping off the bedding in panic. Google "Gower and bugs" to find more bed bug reports on this place. Room was comp'd, left our bags in the room as the exterminators worked to eliminate the bugs, and wandered the city for two hours without jackets as they were in the fumigation/ quarantine. Afterward, as we were frantically packing to leave, a mouse ran from the bathroom across the bedroom floor. Freaked out! Told the day manager about the mouse as we scurried to get out of there. Didn't stick around for the breakfast so I can't comment on that.