Palazzo Balsamo

Location good. Renovation being carried out on building, so property is work in progress. Receptionist was very helpful but do not think there was anyone there other than upon arrival. Hard to find. Will probably stick to hotels in future

Bit of a strange entrance situation, easy enough to find but odd looking and apparently no lift? Nice stylish room, modern, clean, good a/c, the bathroom could have done with a bit of maintenance work. Staff were great. Very convenient. Good ice cream shop and a nice kids token/rides kinda area nearby (except there is two kind of tokens at that for the outside rides and the inside rides so don't buy too many of one of them) which is where you park. Parking was a bit difficult due to my lack of Italian language skills but managed to sort it out anyway by talking to the guy in the hut near the barriers using google translate app - essentially the parking is super expensive but there is a special rate for the hotel guests you pay in advance in the car park by telling the attendant. There was a fridge and free water in the room and plenty of space. Could maybe have even fitted a nice sofa in there would have been cool. Definitely would stop there again really convenient for access to the ruins (although I couldn't get an audio guide from the entrance that is nearest the hotel so would have been better to walk around to the main entrance and get the audio guide probably; although the amphitheater is near the hotel end entrance and that is really cool and you might not have got that far if starting from the main entrance)

Very good service, nice place in town, will definitely go there again

Very happy with my stay

Great property , great kind staff, great location. I will stay here again. ( one small drawback is the climb up two stories without an elevator )

Entry is a little hard to find but it’s a great place with a great location.

Modern room in a very old building, well located, just 100 meters from Pompeys ruins entrances The hotel is on the second floor, with a very limited staff. No lift, no help for your luggage.

My room it was clean, spacious and very comfortable,I love it . I know what means travel and had a bad experience with hotels. I Truly recommend this hotel.

Loved the property - huge room which was perfect for having the extra bed for our 10 year old. Spotlessly clean and beds made each day. Toiletries weren’t replenished but wasn’t a problem for us. Good location, lovely lady at reception who was really helpful with I do for restaurants etc and printing off tickets. Would definitely recommend!

Beautiful rooms in a wonderul historic building. Perfect location. Only area for improvement would be access area from below needs 'spruced up.'