Pelicanstay at Newport

Very nice and clean

Very nice and clean, i recommended for a short stay in Jersey City

Natalie, 2 noci služobná cesta, okt 15, 2018

Autentické Hotels.com hodnotenie hostí

Property is in a great building and convenient to all. However, the actual apartment is not maintained well by staff and all communication with management company fall on deaf ears. Utensils and glassware were inadequate, a couch was broken and the two inflatable beds had holes. Reported all issues to management immediately and received a response that it would remedied but cavalry never arrived

5 nocí výlet, júl 27, 2018

Autentické Expedia hodnotenie hostí

Thought I was booking a hotel

Nothing said it was an apt until booked. Deadbolt on door didn't work and lock over inside door broken off. Only knob's lock secured door. No black out curtains on the windows in bedrooms only blinds so wake up with sunrise early morning. Master Bathroom shower broken, no water, knob broken. Thankfully had very small additional shower 2nd bathroom. Lights by bed in masterbedroom had to plug in only lights, annoying by the bed-didn't have a switch on light fixture only outlet plugging into wall directly behind the end tables. Master bed very low to ground as if mattress just on frame seriously not normal height like pictures show. I was practically sleeping on the floor. Know the only light in living area also is plug in to outlet only no switch to easily turn on/off. Make sure you open dishwasher or an alarm will continue to beep, took me awhile to figure out it was the dishwasher beeping. Be familiar with Roku for the TV, there are no instructions for the 3 remotes and how to simply access live TV. It's a very nice two bedroom apartment with amazing skyline of NYC specifically the WTC. One bedroom mattress was soft the other was hard. I enjoyed the hard bed but couldn't sleep because of the sun awakening me with no black out blinds or curtains. Parking is $25 in garage but if use Valet next door at Doubletree then it's $10 to park valet. If self park pay attention to which tower you are parked as there are North and South towers for this apartment complex.

2 noci služobná cesta, máj 22, 2018

Autentické Hotels.com hodnotenie hostí

LOCATION

Location to everything is amazing Took a little while to get things situated beforehand with the actual rental company. Overall great day for my visit

dwayne, 4 noci výlet s priateľmi, mar 7, 2018

Autentické Hotels.com hodnotenie hostí

Excellent. Beats double tree next door

We stayed at Double tree next door few years ago. This time we traveled with another couple. This option with 2 bedrooms exceeded our expectations. The room has basic amenities, but a fabulous view, easy access into the city via Path train, and excellent price. Would definitely recommend and will use again ourselves.

Casey , 4 noci výlet, dec 15, 2017

Autentické Expedia hodnotenie hostí

Stay away, It is some scam

I booked it on Expedia, It was confirmed more than a week in advance. Night before boarding flight to NYC I called them to check how to collect the keys as there is no reception. The call goes to California and they have no clue about address. Since I know the address I knew it was Monaco suites. They told me there is no booking in my name. I had to call 3 times to convince that I have a booking but then they started saying there is a problem with my credit card. Note I have been booking rooms with Expedia for 4 yrs (close to 20 trips) with the same card. I called Expedia for help which took another 3 calls, finally they said this property is not willing to accept your reservation. I spent more than 2 hours on phone, all on a roaming line from South Africa. The staff on call does not know any thing about quality of service. Here is my guess: the property is listed in multiple sites and they decline each reservation in favor of the highest price. Please stay away form

5 nocí výlet, okt 27, 2017

Autentické Expedia hodnotenie hostí

Unorganized or Scammed

The whole trip started with 11PM no keys and no room representative available on site. Then after 2 waiting hours we found out that the room was taken by another customer and that another room in another building would be giving to me that night and that the couple that by mistake was in my room was obligated to leave. The second apartment was far from town and far from the train station (one of the reasons I picked up the first one). The second day the couple wasn't remove from my room but they promised that the third day I would be able to take my room. The third day I received a message that the room that I would get that day was trashed by the occupants and that I had to stay on the one they gave me. At the end no spoken word from the management and I had to stay in a lesser room.

Victor, Iný typ pobytu, dec 19, 2016

Autentické Expedia hodnotenie hostí

Needs extra care

The apartment is clean, but the bed sheets and other details are cheap quality. A few of the lamps were not working, and some had old bulbs. The TV doesn't have cable, only Netflix.

sun, Iný typ pobytu, mar 27, 2017

Autentické Expedia hodnotenie hostí

Very nice ultra modern apartment complex. The apartment was well designed, but could use a little TLC with repairs and furnishing.

Služobná cesta, feb 3, 2017

Autentické Hotels.com hodnotenie hostí

Bad communication and terrible service

Never book this accommodation through an agent. agent tells you and re-assures you it is confirmed and we received an email mid-night the night before arrival telling us that the room was cancelled! unacceptable for a family travelling.

Rodinný výlet, apr 21, 2017

Autentické Hotels.com hodnotenie hostí