Orchard Grand Court

After many repeat stays this is still my favorite hotel in Singapore. The staff, including housekeeping ladies, are friendly and helpful, the buffet breakfast offers a decent variety and the rooms are comfortable and equipped with everything you need for a home away from home.

Perfect location to Orchard Road, public transport and local eateries. Good selection for breakfast and while small outdoor pool area it was a refreshing dip after busy sightseeing. Staff always friendly and quick to assist. Would recommend to stay.

Spacious room, newly renovated, good central location. Supermarket and pharmacy directly below.

Bath towels need to be softer. After our showers it was like drying ourselves with sandpaper. The only other issue was as soon as we opened our door into our room there was a funny smell like someone had cooked food there. Once in the room we got used to it. Otherwise everything good.

Overall, pleasant staff and clean comfortable room. Shower has mould around edge of tiled floor, could do with treating that. Few bits of duck tape around the lift doors. Young staff member quoted wrong price to extend booking out time. It should have been about $25 more. Crabby female manageress insisted it had to be the extra, no apology for being quoted wrong, let alone giving it to me for the price quoted. Didn’t think much of the customer service in that instance.