Orchard Grand Court

Bath towels need to be softer. After our showers it was like drying ourselves with sandpaper. The only other issue was as soon as we opened our door into our room there was a funny smell like someone had cooked food there. Once in the room we got used to it. Otherwise everything good.

Overall, pleasant staff and clean comfortable room. Shower has mould around edge of tiled floor, could do with treating that. Few bits of duck tape around the lift doors. Young staff member quoted wrong price to extend booking out time. It should have been about $25 more. Crabby female manageress insisted it had to be the extra, no apology for being quoted wrong, let alone giving it to me for the price quoted. Didn’t think much of the customer service in that instance.

The hotel was very central to everything. But it was still under refurbishment. The room was nice, with a little kitchen. But it was tiny insects on the floor, shelves and table tops. They were harmless, but it was a bit disgusting.

I am posting here a very honest review and feedback as I have used this property 2nd time now. This time in June - July 2019 for a Studio Twin room based on my experience and stay in 2016. I returned in 2019 based on my experience in 2016 but to my surprise, the entire experience was sub-par. frankly paying SGD165 a night i feel one can find better properties even for studio apartments. Coming to stay part:. Day 1 itself we had a negative experience, the quilt provided had brown colour stains. The room looked neat and clean but a couple of upper shelves had a lot of dust. To top it up from a normal eye visible view spider webs/cobwebs were visible all over the room ceilings and upper walls including bathroom. I did not believe other reviews which said cleanliness needed work until i saw this. There were also patches of cracks in walls which were sealed and re painted behind bathroom doors. None of this is expected from a recently renovated Hotel space. As you can see from my photographs one of the ceilings led light itself was almost falling off although working. The spread of breakfast and the varieties remain absolutely the same as it was in 2016, nothing has changed not even by a single item. Although there is some variance in breakfast menu each day it is relatively limited spread.

Loved this hotel! Bed was very comfortable and loved the neighborhood. Lots of dining options and close to the MRT.