Hotel Ivory Playa Sports & Spa

It was a well deserved relaxing break we had four teenagers and they were happy all week which is an achievement. The staff couldn’t have been more helpful polite and friendly. It was so clean and I had no problems with accessibility with my wheelchair.

A very good 3 star hotel (not 4 star like some sites say). Excellent staff as all were very pleasant and always spoke as we passed ..... the reception staff, cleaning staff, pool staff, waiting staff. The 1 bed apartments I believe have been updated but we had a studio and although it was clean and nice comfortable bed ... the bathroom is ready for updating. Nothing was a problem to the staff and the hotel is very clean. Only negative is that children took over all 3 pools with the air beds and balls etc and it would better if the 25 mtr pool could be kept for adults only .... then we could all get a swim. The sign says no blow ups or balls in that pool but it was not adhered to in high season (August). Shame as the big main pool and the children's small pool offer enough room for all the children. overall the hotel has very good facilities to meet most peoples needs and the staff will ensure they do meet your needs.

Our hotel room was VERY outdated..like it was stuck in the 80's and the room smelled funny, like mold. The best part of the room was the bed. It was surprisingly comfortable. They have done some renos around he pool area and the washrooms for the pool are beautiful. Why not update the rooms? The description says room safe but there is no key so no ability to lock it. If you want a beach towel for the pool you have to pay to use one...?? So lots of people went to the close supermarket and bought them. That is not good customer service. If you are that worried about your towels why not just a deposit? No coffee or extras provided in your room other than a weird sponge for showering.

great. the staff were great. the Bed was comfortable. amazing breakfast buffet. We didn't have the dinner buffet. but I'm sure it was well worth it. I would definitely stay again. I tried extending our stay but it was fully booked.

Very good value hotel. The staff was incredibly friendly, and my wife and I enjoyed about an hour in the spa for free. This included a sauna, steam room, and large jacuzzi. Less than a block from a very nice, long, beach, with several restaurant choices close by. Exceeded our expectations.