The Ocean Club, a Luxury Collection Resort, Costa Norte

Hotel does not have beach anymore

I was very disappointment since never was told that this hotel does not have the beach anymore , after the hurricane the beach is totally gone , this was very important since it was the main reason to visit this hotel after a 5 hour drive from the capital , On the other hand we had some issues with hot water in the morning , food was average but information from the waitress was not correct we order a Hamburger and ask the waitress if it was big he said no but meat was very big almost 10 oz size not very good cook , did not like it , also another thing was the wanted to charge me $35 dollar just for open a wine in the restaurant and $100 to seat in a pool bed .

Christian, 1 noc výlet, jan 20, 2018

Autentické Expedia hodnotenie hostí

No beach

Very disappointed because they should advise that there is no beach anymore in this hotel

1 noc výlet, jan 20, 2018

Autentické Expedia hodnotenie hostí

Beautiful hotel right at the shore

Beautiful hotel that’s very modern and trendy. Their restaurant has top notch food and very fresh breakfast. Great experience at the spa that made me feel like new. Very professional staff who are attentive to your needs

Oscar, 2 noci výlet, dec 1, 2017

Autentické Expedia hodnotenie hostí

Wonderful hotel and staff!

My wife and I stayed there for 6 days and had a wonderful time. Hotel is beautiful, gorgeous infinity pool looking out to the ocean that is steps away. Restaurant is right next to pool overlooking private beach. Quite a large bay and can swim out to reef and snorkel and see lots of colorful fish. Staff are exceptionally professional, courteous and nice. Place is very clean. Also has a gym with beautiful views of the Atlantic ocean. From the hotel you can drive to other beaches, or the jungle, or visit Santiago or the north coast towns and beaches (kite surfing at Cabarete is a treat to see). Temperature was a very constant 25°C min 31-32*C every day (77-92) with rain some nights. Overall, a gorgeous gem of a location and experience!

DAVID, 6 nocí výlet, aug 20, 2017

Autentické Expedia hodnotenie hostí

Very nice hotel

I was treated as a special guest from the minute I came in til the very moment I left. The staff was pleasant, helpful and very professional. Rooms are clean and beautiful. The food is delicious and although this is not an all inclusive hotel, a delicious breakfast is included. They had some beer, water and soft drinks in the fridge that were also included. The beach is great. The pools are clean. I loved it!

Clary, 2 noci výlet, aug 8, 2017

Autentické Expedia hodnotenie hostí

Amazing hotel in every aspect! The property, rooms and staff were all top notch.

3 noci výlet, aug 6, 2017

Autentické Orbitz hodnotenie hostí

Beautiful location and excellent service

The beach is amazing, the view and sunset you will not want to miss. The rooms and the service provided are exceptional. Will for sure repeat our visit with a longer stay.

Michelle, 2 noci výlet, júl 24, 2017

Autentické Expedia hodnotenie hostí

Excellent Boutique Hotel!

Excellent Hotel, the best in Puerto Plata, nice rooms, very good food.

1 noc výlet, júl 15, 2017

Autentické Expedia hodnotenie hostí

Beautiful hotel on the beach

I wish I would've stayed longer. This hotel is beautifully located on Sosua beach. The beach is great for swimming with clear water. The service at the hotel is great. I enjoyed the free breakfast as you can order anything you want from the extensive menu. There were only a few complaints such as the room wifi not working and the lights being out in the entrance of the room making it difficult to unlock the door. When these things were brought to the hotel's staff, everything was done to fix it. I look forward to staying here again.

2 noci výlet, jún 22, 2017

Autentické Orbitz hodnotenie hostí

Wonderful hotel and even better service

I stayed 3 nights (thurs till sunday) and left with a great impression of the hotel and its beauty and even better impression of the service. Rooms/grounds- to my surprise upon checking in we were shown to a 3 bedroom unit overlooking the water despite booking just a basic room and paying what i thought was very regular/standard prices for a hotel like the Gansevoort. My girlfriend and I were both amazed as the unit was incredibly spacious and the views of the beach were breathtaking. The room had walk-in closests/over-heard shower/outdoor deck to enjoy the water view. I can't say enough about how pleasantly surprised we were with the rooms! Service Omar and Miguel were both exceptional in their attention to detail and interest that they took in us enjoying our trip. Omar arranged a car rental and trip to the waterfalls. He gave us his cell phone number incase we got lost and said he is around whenever to help. Also, we forgot to bring sunscreen so Omar left the facility to seek a brand of our choice. Miguel was very helpful in recommending nightlife and checked in with us frequently at the pool to make sure we had drinks/food whenever needed. It was just the right balance from both of them of attention to detail but allowing us space/privacy when we were relaxing. Also, Emanuel at Baia louge was excellent in looking after us as well. Baia lounge- By far the best and healthiest food we tasted of the trip was at the hotel. Starting with breakfast (which was complimentary

Iný typ pobytu, máj 10, 2015

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