Royal Hotel Kawaguchiko - Hostel

The staff is attentive and helpful. Very pleasant with the shuttle service from the station. The lake and fujisan can view from our room. I am happy that the security during night shift is so responsible, he knock our door non stop because he saw our key was hanging outside the door. We are appreciate for the help. Arigatou gozaimasu to all your staff.

Beautiful room in a clean hotel, handy to the centre of town. However there was initial confusion at the check-in around additional charges which were forced upon us before they would let us have the room key. Even although we had shown them documented evidence that " Guaranteed & paid in Full" was not understood by the check-in staff.

I don't think I will stay there again.

Lovely cozy place close to the lake. The onsens are exquisite. We had a view of the Fuji-san from our room.

The outdoor onsen is really good. One thing I don’t like is the shared common bathroom at the dormitory area is share by female and male together and it has smell, so I don’t use it. I rather go down to the public female bathroom at Onsen area which is much better. I like their free shuttle bus to Train station too. The building interior itself is pretty old.

The hotel was decent aside from the uncomfortable beds + pillows and the subpar breakfast (honestly save your money on breakfast and go to one of the local restaurants). However the hot springs were fabulous as well as the aesthetic of the room, as well as that, it is very close to Lake Kawaguchi.

Vị trí đẹp để ngắm Phú Sỹ. Nhưng khách sạn cũ, nhà vệ sinh và tắm quá nhỏ.

I would consider this a hotel more than a hostel. The staff was attentive and friendly. Check in process was easy and appreciated that they scheduled a taxi for my early departure the following day that was outside of the free hotel shuttle times. The tatami room was very spacious and well furnished. We appreciated that the onsen was tattoo friendly for my friend. Only thing we were frustrated with was the phone number listed on Expedia and online was inaccurate. We tried to call the hotel to schedule a pick up from Kawaguchiko Station but upon calling, the number was listed as invalid.

Friendly and attentive staff, went out of their way to help us and make our stay very comfortable. Room was spacious, with a very nice outdoor soaking tub.

The hotel was NOT what it was look like on their website, It was noise and over crowed. I have booked a room for one person and it turned up it was mixed sex dormitory and without any washing facility. It refused give my money back as I requested. It did NOT mention any this on their website. So please be aware that when you book your room for this hotel!!!