Prestige Apartment Sandton at Westpoint

Nice place, comfortable, very convenient. Value for money.

Friendly staff, but our room was in need of some TLC. Bedside lamps on show, but no adaptors to plug them in so pretty useless.

Lovely apartment needs little bit of attention to small maintenance issues Shower head in spare bathroom was broken and water flow in main bathroom not good.

We had booked a Penthouse suite and were given a standard suite. The room was still being cleaned when we checked in at 6.40 pm. As some of us were very sick, we checked in at the room allocated. No proper eating place nearby.

My stay was not pleasant. While there was one member of their staff that was willing to help after I bought it to her attention the issues and how we are expected to pay but not get the essentials the other staff members were rude and unwilling to help. Although, it was known that the internet and tv was down, we were not notified. When we complaint, it took hours for someone to address the issue and that is when we found out, they had already known of this issue. They moved us and we still continued to have the same issues.