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Rekreačné stredisko len pre dospelých so súkromnou plážou ponúka golfové ihrisko. Neďaleko sa nachádza Pláž Mujeres.
Had one issue with the maitre-d at Himitsu restaurant. The entertainment was limited but…
máj 3, 2022
Great service loved it!!
máj 2, 2022
Toto ubytovacie zariadenie oznamuje, že sa riadi týmito usmerneniami pre čistenie a dezinfekciu: Intertek Cristal (externý expert – globálne) a Safe Travels (WTTC – globálne).
Nezabudnite, že keď nazbierate 10 pečiatok, získate 1 bonusovú* noc
Kúpele sú otvorené denne. Hostia mladší ako 18 rokov majú vstup do kúpeľov zakázaný.
Toto ubytovacie zariadenie oznamuje, že v súčasnosti sú zavedené tieto opatrenia: rozšírené čistenie a bezpečnosť hostí.
Na čistenie ubytovacieho zariadenia sa používa dezinfekčný prostriedok a medzi jednotlivými pobytmi sa dezinfekčným prostriedkom čistia povrchy, ktorých sa hostia bežne dotýkajú.
Sú zavedené opatrenia na zaistenie spoločenského odstupu, personál ubytovacieho zariadenia používa osobné ochranné prostriedky, personálu sa pravidelne kontroluje telesná teplota, hostia majú k dispozícii kontrolu telesnej teploty, hostia majú k dispozícii dezinfekčný prostriedok na ruky.
Na mieste je k dispozícii antigénové/rýchle testovanie na ochorenie COVID-19 za poplatok vo výške 35 USD.
Ubytovacie zariadenie vyhlasuje, že sa riadi týmito usmerneniami pre dezinfekciu: Intertek Cristal (externý expert – globálne) a Safe Travels (WTTC – globálne).
Vstup do izieb je povolený iba hosťom, ktorí sú v hoteli riadne ubytovaní a zaregistrovaní.
Prístup k určitým zariadeniam môže byť obmedzený. Ak chcú hostia zistiť podrobnosti, môžu kontaktovať ubytovacie zariadenie prostredníctvom kontaktných informácií uvedených na potvrdení objednávky.
Toto ubytovacie zariadenie víta hostí všetkých sexuálnych orientácií a rodových identít (je priateľské voči LGBTQ).
Toto ubytovacie zariadenie prijíma kreditné karty a debetné karty. Nemožno platiť v hotovosti.
Právo odstúpenia od zmluvy sa v súlade s európskym spotrebiteľským zákonom nevzťahuje na rezerváciu ubytovania. Platiť budú pravidlá zrušenia rezervácie poskytovateľa služieb.
* Ďalšie detaily alebo dodatočné poplatky nájdete v časti týkajúcej sa poplatkov a pravidiel.
Food was terrible in all the restaurants .. the only place that was ok was the grill on the poor deck during lunch .. not recommended at all
Alex, 5 nocí romantický výlet, máj 2, 2022
Autentické Orbitz hodnotenie hostí
Beautiful property. Friendly and attentive staff.
Steven, 5 nocí romantický výlet, máj 2, 2022
Autentické Expedia hodnotenie hostí
Incredible resort with the most amazing, friendly staff. Delicious food, super clean facilities, beautiful white sand beach with no seaweed. Diverse options for fun, entertainment, and quiet places to relax.
Teresa, 1 noc romantický výlet, apr 17, 2022
Autentické Expedia hodnotenie hostí
Absolutely LOVE this property!! Previously stayed here in October 2018 and now again April 2022. We booked a stay at an “All Inclusive” in Cancun for April 2022 to explore other cities & resorts and immediately regretted it (Royal Sands). We stayed one night and cancelled the remainder of our reservation the next day, rebooking to Secrets Playa Mujeres. Based on our October 2018 stay, we felt confident booking here again, and it did not disappoint! The only difference I noticed this time was there wasn’t a “Welcome” drink upon check in; I thought it was maybe due to COVID changes, but it seemed that some guests did have welcome beverages, while others did not.
Bailey, 3 noci romantický výlet, apr 9, 2022
Autentické Expedia hodnotenie hostí
Meal portions were extremely small. Maid never replenished drinks in fridge. Pool temp was cold.
Stephen F, 5 nocí výlet s priateľmi, mar 27, 2022
Autentické Expedia hodnotenie hostí
This property is wonderful. The check-in process was very quick and easy. They do offer an invitation to get coupons if you want to listen to information about their vacation club, but we turned it down with no issues. We checked-in, got to our room, and headed to lunch within a 30 minute period. It is difficult to get pool chairs if you don't grab them first thing in the morning. On our first morning, all chairs were taken by 7:30 am. We went out at 7, and there were a total of 6 chairs available. On our last day though, there were still a handful of chairs available at 8:30....and I did see resort staff removing towels from chairs that no one had sat in yet that morning. The main pool has a lot of activity, but you can still find areas that are quiet! We did not book a preferred room, and we didn't feel that the benefits would have been worth it to us. We booked a partial ocean front view, and had a straight on view of the pool with the ocean right in front of us. It was gorgeous. We went to dinner each night around 7 pm, and we never had to wait for a table. The staff (poolside, housekeeping, and at the restaurants) was excellent. The beach did have some seaweed, but they were working hard to remove it. The food and restaurant options were very nice. We would definitely visit this resort again.
Jamie Lynn, 4 noci romantický výlet, mar 23, 2022
Autentické Expedia hodnotenie hostí
We enjoyed the entertainment by the pool and the live music in the restaurant area. We did not like our room being at the end of the building by the service road. It was extremely noisy while they got the carts out etc. early in the mornings. Ice maker did not work in our building.
Gaye, 5 nocí rodinný výlet, mar 4, 2022
Autentické Expedia hodnotenie hostí
This specific Secrets resort wasn’t as good as the one we visited in Cabo San Lucas. Also the people we encountered at the property were slightly different age group (older crowed) and seemed like all of them were from US. The food was very mediocre and the service at the restaurants wasn’t impressive at all. It’s cool that you can use the sister property next door (Dreams). Make sure you do that and check out the dolphins, coconut drinks at the beach bar and the water slide. Overall - we won’t be coming back to this resort. Not worth $550/night.
3 noci výlet, feb 24, 2022
Autentické Hotels.com hodnotenie hostí
Beautiful and friendly staff
Elena, 5 nocí výlet, feb 13, 2022
Autentické Expedia hodnotenie hostí
This property was overall great, delicious food & great costumer service starting from the gulf drivers to the bars & restaurants. David concierge was great, however the rest of front desk is not very knowledgeable & were very stand-offish as we were trying to get more info on the COVID tests. If you can avoid booking through secrets company do it because they were awful. Their new secrets moxche didn’t open in time for our booking so they promised to relocate us here. We were understanding at first but they waited until 2 days before our trip & still no confirmation. Costumer service wouldn’t respond & even calling no one would try to help. It was the most stressful process & I’ll avoid booking this company in the future. Thankful to Expedia team because they are the ones who officially relocated us & no extra charges , they saved our vacation. We made the best at secrets playa mujeres tho, their pool & beach area are gorgeous.
Kristina, 4 noci romantický výlet, feb 12, 2022
Autentické Expedia hodnotenie hostí