Hotel Casa San Diego Morelia

We arrived late at the hotel, around 11pm and the hotel was closed with a sign at the property "I will back in 10 minutes", we waited for some time and the front desk man came to open the doors. The air conditioning was not working and even though we told the front desk, on our second night it was not working again.

This is a beautiful hotel with great service. However I'm going to tell you the issues. it's an all stone hotel so you hear every noise carried throughout the entire place. It's not close to town it's about a 20-minute walk into the central area. But my big frustration was I booked at $50 a night and paid at the hotel. By the time I got there and paid the rate went from $50 to $85. I don't know if it's a problem with hotels.com or this particular property but I have lodged a protest with hotels.com.

Facilities were awesome. There is no parking for self park so you have to rely on the staff to help you, they were not as cordial and helpful to bring your car. they would give us attitude every time we would ask for the car. felt like I was interrupting them.

Casa San Diego's location on Acqueducto makes it a little hike to the main plaza, but on the other hand it allows a more tranquil spot, and the combis for 45cents make the plaza accessible. The receptionists speak enough English to accommodate poor Spanish. The room was exceptionally clean, comfortable, and spacious. The toilet/shower was a little cramped; the vanity area was very nice; and the robe provided adds a luxurious touch. Food was good but service slow. This is an excellent accommodation.

We stayed there only for 1 night but the hotel is walking distance from many attractions and the rooms are big and clean. The restaurant food is delicious