Point A Hotel - Paddington (Newly Refurbished)

The room was dirty, and the staff did not respond to our complaints until insisting a few times: - Hair was stuck on the sink, preventing water from flowing properly - More hair has in the shower, from the previous guests - Earplugs from an earlier guest were under the bed, signaling that they didn't even clean the room after they left - There was so much dust we had allergic reactions to the room - There were stains in the walls as if someone had put their feet on it

this is my second time to stay in the hotel . friendly staff in all shift morning night they help me with changing my room from size medium to large and it was more comfortable , the location was perfect just a view blocks from the tupe and bus stop , i just hate their policy about cleaning it was one day during your stay if its one week they only change the towels and take the garbage out but everything overall was excellent . thank you point A team

It’s our fifth time here. Reason? Good location, comfortable and reason able price. Close to paddington and west end so location is good for london and travel to Heathrow and West Country. Good service and clean hotel.

This was my 3rd visit to a Point A Hotel in London. I must say that the Paddington property met all my expectations. One suggestion is that a cupboard in the room would help. The availability of a mini-snack bar near the reception makes up for the lack of a breakfast room. However, for the duration of my stay (5 nights) sugar for the coffee was not available even though I reminded the staff every morning. I understand that sugar was available while we were checking out and we were offered a complimentary cup of coffee!

Hotel fine apart from noisy heating/water pipes running along the side of my room. Barely got any sleep.

Very convenience location. Near paddington station, oxford circus and halal eateries.

Brilliant little room perfect for people not wanting all the bells and whistles you get in most hotels and just wanting somewhere to lay your head at night, room and hotel was very clean and tidy, the map reception can give you is brilliant with lots of attracions shown and some you can get a discount in with the map, Staff were very friendly, looking forward to going back again

Great hotel. Really enjoyed it. Good value for money

I am unhappy that the staff had the cheek to charge me £3 for luggage storage after I checked out. My colleagues and I travel around the world for business throughout the year and none of us had come across this ludicrous charge before. I can be in London up to 3 times a month but I won't be back, both on principle and out of concern about other hidden charges.

Very basic room but modern in decor and everything you need for a short stay.