Maritim Crystals Beach Hotel Mauritius

Location was good. Hotel staff friendly. Food was good

Dhari, 7 nocí výlet, dec 11, 2018

Autentické Expedia hodnotenie hostí

Beautiful hotel, looks much better than the photos. It is a big property. Beach is one of the most beautiful I have seen and I travel a lot. Great customer service, great entertainment, perfect place, I would absolutely stay again. The only negative would be that if you are not all inclusive they will rip you off. Everything inside the resort is triple the price or more and unfortunately you cannot go anywhere near outside so you will have to spend a lot on basics like water at every meal. A bottle of water in a supermarket is 15 rupees and in the hotel it is 90 rupees, buffet lunch it is 840 rupees without water. Massages are from £50 up basically UK prices. It is probably best if you go for the all inclusive package. I have spent way more than expected whilst there. Very expensive, it was worth it however if you are on a tight budget keep this in mind. I can happily say it is one of the best places still.

Alexa, 10 nocí výlet, nov 4, 2018

Autentické Expedia hodnotenie hostí

Terrible service

It was horrible -terrible service. Never experienced such a bad hotel in Mauritius. Will never recommend the hotel to anyone.

3 noci rodinný výlet, aug 13, 2018

Autentické Hotels.com hodnotenie hostí

Horrible attitude and service

This hotel has been left to ruin my the current management. They do the bare minimum and you can see the hotel is declining. The first night we arrived when I put my sleeping child into his bed the bed broke. Upon inspection I found that the leg was broken and whoever repaired it did a bad job. The next day they gave us a new bed but we found it had bed bugs in it. The first night we heard dogs barking outside our room and when I looked out of the window we found two stray dogs sleeping on the veranda. We informed management but no one came, I chased them away myself. This happened the next two days until the dogs did not return again. They used to leave a mess of mud and hair on the outdoor furniture so we couldn't use it. Once the dogs were gone we found that the veranda was full of mice. The other issue is the snorkel and glass bottom boats go out twice a day and have very few places so unless you book early and in advance you wont get a chance. In a hotel with 180+ rooms to have space for 8 people per boat When making the booking I requested to pay on check-in however the hotel still charged my card. When I asked for it to be reversed so I could pay cash at first they refused and said that I had not informed them until I showed them the email I sent telling them. They finally agreed but took over a week until the charge was reversed, I could not use my credit card the entire trip and so could not hire car. I did not even receive an apology from the hotel.

Zubair, 7 nocí rodinný výlet, jún 19, 2018

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Just one night but everything was fine! Nice space. Nice facilities.

Pedro, 1 noc výlet, nov 28, 2017

Autentické Expedia hodnotenie hostí

Good stay, will recommend

The hotel was in a good location. The beach is fantastic and there are a wide variety of activities to do. The nearby towns of Belle Mare and Central Flacq offered good opportunities for local shopping. The food in the hotel was good, although I am not sure I received full benefit of the All Inclusive Plus package. The problem was that the Dine Around option required pre booking at least 24 hours in advance, which I did not fully understand. In addition, some of the meals were still added cost on top of that. Breakfast was always as expected. The Saturday Creole BBQ was fully booked when we arrived on Saturday afternoon - our earlier attempts to book this prior to arrival via email was not successful. The room was very nice and comfortable. Service from the staff was excellent always. I would recommend this hotel to friends, with the explanation regarding the AIP option.

Avinash, 5 nocí rodinný výlet, aug 25, 2017

Autentické Hotels.com hodnotenie hostí

Enjoyable and Relaxing Holiday

We enjoyed the hotel which started with an upgrade to a sea view suite! The room had everything you would expect and a good size. The staff were very friendly and always asking if we happy and concerned about any possible problems.

Scoe, Iný typ pobytu, nov 10, 2015

Autentické Expedia hodnotenie hostí

Customer service needs improving

Arrived outside Mauritius airport around 06:30 for our hotel pickup, it appears that its a normal taxi service and also has a contract with the hotel as a hotel shuttle service that cost 2,500 RUP. I manage to haggle for 1,300 RUP. Only waited around 1hour 3omins at the hotel reception before they can offer us a room. Lucky there were comfortable seatings so my son of 3 years could sleep. Apart from getting a small Electric shock from switching on the bed lamp on the first night and the hotel housekeeping laughting about it, everything else was good. Everywhere you go, you will need to use a taxi. Lucky that you can always haggle with the taxi drivers and grab a very good deal using him for the whole day.

Rodinný výlet, sep 28, 2014

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Belle Mare stay

Very pleasant and comfortable stay. Very safe area. Highly trained and helpful staff. Great breakfast with nice restaurants . Variety of beach activities and a clean swimming pool.

Inderdeep, Rodinný výlet, máj 29, 2017

Autentické Hotels.com hodnotenie hostí

Wonderful hotel on a lovely white beach!!

Had a great time at Maritim Crystals.....many on the house sea activities - Glass bottom boat, Snorkeling, kayaking, stand up paddles, etc...2 pools including a warm water pool.....very warm staff.....Taxi service is reasonably priced....good activities for kids...lively atmosphere and music.....reasonably spacious rooms.......icing on the cake is the white sand beach and turquoise waters.....!!! Just an advise is if you are carrying Food in the rooms, the ants may have a field day ( which was of course taken care of by replants)...would definitely recommend for the price, location, beach and the hotel itself!!!

Aalay, Iný typ pobytu, máj 10, 2017

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