Boulan South Beach

Very great customer service. Rooms amazing. Enjoyed the facilities offered

The hotel was really in bad shape. wall were all scuffed up, our room was dirty (stains on the sofa, hair in the bathroom) only 1 tiny trash bin in the bathroom, and non out in the kitchen area, which didnt make any sense, when there is a kitchen and needing to prep food. there was only one nightstand in the bedroom next to a king bed. i called and asked for another table and never received one. there was NEVER any hot water in the room, so we were force to take cold showers. we also requested that it be fixed/ addressed and they were unable to do so. then the last morning we were there( and only checking out at 1pm) the AC stopped working and the room got hot! i would NOT recommend this hotel to anyone, as it was simply not up to standard on any level.

Everything went well the bed was on the hard side, nice kitchen but no utensils not even plastic ware, great espresso machine for coffee. The complimentary breakfast was excellent and not your generic pre made food, the restaurant is around the corner well worth it. Valet is about 42 daily or you can park across the street but all metered and the max time is 3 hours you’ll need to go back and pay the meter no free parking in site. It would be worth to use valet if you have activities planned and will not be around for the meter and of course tickets are enforced if the meter is not paid.

This hotel is as beautiful as it looks in pictures, the customer service was very pleasant. Watch out for the extra fees $150 per night deposit adds up but obviously you get it back but keep that in mind at check in. The pool area is beautiful and its full service pool the guy that worked up there was sooooo nice he made the stay a great experience. We literally didnt want to leave the room it was so comfortable we felt at home. Most def booking here when I go back to Miami.

It was horrible and the property has gone down considerably.