Rose Park Hotel

When I arrived, the gentleman at reception said that I needed to settle payment for my room, however I had already paid on 27/09. When he asked to see proof I showed him my receipt email and he said this wasn’t sufficient and wanted further proof meaning I needed to show him my bank statement which was not an acceptable manner of checking in to stay. He then asked for a passport for identification which I think is unnecessary and have never come across before. This led to me being very frustrated and did not appreciate his manner

Good for the price! The room wasn't exactly too clean or warm, but the daily housekeeping service was okay. Appreciated the location nearby the park as well as the Paddington station.

Make sure to get a room towards the front of the hotel, rooms towards the back smells old and moldy. Beds are uncomfortable, felt like you slept on the springs. The staff however was perfect, smiling and very helpful. All in all an OK stay, but will not book again (because of the beds).

Bad TV reception amking it un-watchable at times. Small room, but clean. Good location. If you get a good price and you're not too bothered then it's fair value for money.

Very basic, ( not like picture) clean enough, but not clean under beds, no hot water in evenings, sound proofing poor but ideal position for paddington station. Friendly reception staff. Tea and coffee in rooms appreciated.

Good matters is basic for any hotel

BEDBUGS! This is every traveler’s fear and I can’t believe it happened to me and my daughter. We had just booked this hotel for 1 night to have a place to stay after watching the NYE fireworks. After 2 hours of sleep we were awakened by bites. We took another shower (2am) and tried to get back to sleep, after 2 hrs, we were both itching like crazy! I turned on the light and there it was a bed bug on our bed! We packed our stuff quickly and found another bed bug on the wall! We went to the front desk and complained, they gave us another room across the street. By this time it’s about 8am, went to see the manager, showed the pictures of bug bites and the bed bugs I had to kill. It was so disgusting and traumatic I could not sleep, our day got ruined, we could not function due to no sleep and the trauma. The manager was nice, gave us an extra night stay, but I still can’t shake it off my head that this particular hotel has this problem, at least not in the heart of London! I Am hoping the management will take a major action in this.

Easy access and a quick walk to the Paddington Station.

Very noise and no hot water for shower. Won't try again any more.

The room for a 2 bedroom is super tiny, the room and the building had a weird old smell. The bathroom shower was colt, the bed was not comfortable my back was in pain every morning. I never felt like this before with any other hotel I stay in.