Best Western City Hotel Leiden

Very well located. Courtesy of the staff. Very good breakfast

The location is excellent and staff friendly and helpful. Amenities have a lot to be desired. We were there for a wedding so had several rooms booked. None of the air conditioners worked - there weren’t even remotes to use them so obviously the hotel knew there was a problem but had not fixed it. The towels were super thin but bedding was fine.

Very good location. Street parking available but cheaper to park in public lot and convenient to access with shuttle. WiFi did not work well in room 306 which seemed to be unusual according to reception. Comfortable bed. Yay

I stayed at the Best Western for two weeks and was very satisfied with the location, comfort and service at this hotel. In particular, the room and bathroom were both spacious, and the breakfast on offer each day was good.

Nice location and kind staffs! But it reminds me of the motels in the 80’s located on the exit of the highways.

It was in a very central location to all the shops and restaurants.

The hotel was adequate. The room was clean. Limited facilities.

The location is great near to the centre of everything. The room was a lovely big room with a good view and lots of sunshine through the windows. Bathroom was lovely. Bed was very old , sagged in the middle and made lots of noise so no one could get any sleep because every time you turned over it squeaked.

Central location. Pleasant staff. A little noisy at night.

Good quality and wide choice of breakfast food. Centrally located.