Grosvenor Suites

Very little communication from the owners. The room we got wasnt the room pictured in the photos when booked. Once inside its clear the word luxury had been misused. Fixtures and fittings seemed a bit scruffy, the shower pannels in the bathroom are hanging by a thread. Im sure water will be leaking downstairs. The shower mixer valve itself needs repairing as the handle is about to come off. The water.is nowhere near hot (had to boil the kettle to do the dishes. The fire alarm went off around 7pm one night, had to call a mobile number to get hold of someone , only for them to then send out 2 fire engines to turn it off. To top it off, i saw 2 mice in the property during our stay

Great value suites in convenient location near Haymarket.

The property was clean, both the bathroom and kitchen were modern. Somesmall items like forks were missing but other than that the place was lovely and in a great location (only 20 minutes walk from the castle).

Pictures do not represent standard room which is very small. Building is beautiful but room not great. Cramped; lovely bathroom but shower and radiator didn’t work properly. Small cups, no spoons for coffee making and supplies had obviously been there for some time as sugar was all hard inside packets. TV kept freezing and wardrobe was very dangerous - cheap diy thing that wasn’t fastened to wall and obstructed the only two free electric sockets in the room. Security door with pad entry was frequently open as ‘self close’ didn’t work. Overall rather disappointing.

We loved the room and the location. Best stat in Scotland.

Overall, the fit out - beds, cupboards, kitchen, bathroom - were all to a good standard; nothing cheap. Shame there was no oven.

My main disappointment is that there is no kettle in sight, everything else but no kettle to able to make a tea in the morning, hence my review for comfort. I tried to use the saucepan to boil the water yet I couldn't get the hob to work. There is no reception or staff to communicate this too and like many people I need a tea in the morning. However the shower is great and great location in Edinburgh

Apartment was perfect for my needs although it was a little bit tired. Good amenities and great location. Overall great value for money and I would stay again. One problem was lack of reception open early to enable me to leave bags at checkout before work.

We paid for a suite room, complete with kitchen. However upon entering our room, we discovered it was very small, barely big enough for the queen bed. We immediately returned to reception, which was a few blocks away in a different building and lodged a complaint. We were told that there had been a mistake and we were given the incorrect room. However, since there were no vacancies, we were stuck with the small room. We had to demand a 50% credit, which was given. We also reported that the TV remote was missing, which was never rectified making the TV unusable. Additionally, the cushioned table/foot stool next to the bed had numerous stains from questionable orgin.

The rooms were really nice for the price! Highly recommend this suite. Great location as well!!