SpringHill Suites by Marriott San Antonio SeaWorld Lackland v destinácii San Antonio

Every time I visit San Antonio I stay here....we always enjoy our stay here. It's central location is convenient for site seeing as well visiting old friends!

The hotel was great. The only down side was that there was a lot of street construction. This however will soon pass; the hotel was close to resturants and movie theatres.

Hotel was nice, clean and staff was friendly. However, the room lay out was horrible. The bathroom (toilet) was separate from the shower which was great, but they were both literally in front of our beds (we had 2 queen beds in our room). If you went to the bathroom at night, when the light came on it woke you up as it was blinding. The door to both restroom and shower were just sliding doors with a frosted door. There was zero privacy as you could hear everything you did in the restroom. And, if you used the restroom for "#2" there were no vents and since the door was sliding there was a gap so obviously the room would smell. Love Marriott properties, but this one and its layout was les to be desired and probably would not stay here again.

My stay was very pleasant for the most part. The room is not sound proof and there was a very loud family at 2 am. Employees are very friendly, breakfast was good and indoor pool was great, since it rained both days I was there we spend most of the time in it. I would go back.

GM is trying to charge us $250 for smoking in room. We did not smoke in room. my only offense is leaving cigarette butt in trash can (not even sure i did that, but cant remember). had my 5 year old in room with me, and definitely did not smoke. Called GM, he is flat out lying saying it had a cloudy haze of smoke and he had to odor bomb it two days in a row. Said he witnessed it in person, but then back tracks to say he needed to double check with housekeeping. said he'd investigate more and call me back. has not called back, and i left two more voice mails. No evidence of anyone smoking in the room, but he says he's still charging us $250. Cant even get a call back from this guy.