SUNRISE Crystal Bay Resort - Grand Select

We really enjoyed the spacious hotel, lovely places to eat and very beautifully kept it all was. Staff very friendly in all areas, and it really was a home from home ! Food was very good, and plenty to choose from. One small issue we had was that my wife wanted a spa treatment. She found that there were only male staff, and she really wanted a female for a manicure and pedicure. The male staff tried to sell her treatments he didn't want, and put her off completely.

We had 2 junior suites for a family of 5 but it would have been very comfortable for 8 . We had an elderly guest in our group and the staff made sure he was comfortable in all ways.The rooms were very sapcious and clean. Views and access to beach was very convinient. House keeping staff especially Mohamed with a smilling face made sure we were taken care of all the time. Hotel has a very nice vibe and lots to do, you dont get bored . Evening entertainment was very good especially chritsmad eve . With all inclusive you have a choice to enjoy different cuisines at their other restuarants. The place didnt seem crowded though it was fully booked. Over all the place exceeded my expectations and we enjoyed our stay would come back definitely . Thank you

Excellent stay, service and hotel was beautiful, lots to do, staff very helpful and always on hand for any requests. Deffo recommend this hotel

It was of my best trips ... everything was perfect .. amazing , proffsional staff . The room was very clean and great value of money .. and the target of each person you will meet there is make you happy and enjoy each moment. Many thanks for making me and my family happy

We spent 3 nights -me, my wife and my baby (8 month)- it was all good except that 2nd floor which has a better view than ground isn’t prepared for baby car or wheel chairs while all roads were prepared including the beach, food was good, most of staff were friendly and helpful, animation wasn’t that great, we missed having aqua on the place while there was another plenty of free games around but mostly requires certain times to play, but overall we enjoyed the experience, it’s good value but i think it could be better.

Excellent resort and would definitely stay again. Especially the fact that you can use facilities of other hotels under the 'sunrise' banner which are next door.

The jacuzzi suite was exceptional, the whole hotel was in a good condition and very clean and the food was good. What made this hotel so special was the people working there: Sayed and Ali from house keeping went above and beyond to make the stay great by making sure we always had enough water and by decorating the beds every day. Booking a suite is worth it just for the access to the royal club on its own. Marmour from the royal club was always friendly and very helpful. The entertainment team were very welcoming and the shows were amazing. Especially Miso and Cheetos were very friendly!

My stay at the hotel was really good. Everything went without a hitch. For me, a "plus" was the fact that sauna was free of charge. The only "bemol" concerning food, was that fish variety was very limited - mostly they served pangasus which should not be a 5-star hotel choice.

A very large and beautiful place. It's like a cruise ship on land. Food until you cannot eat and endless drinks, ok quality, but not great. If your looking for laying by a beautiful pool, condoning mass quantities of food and a very quiet night life, then it's great. Not my style, but I can see why people like it.

Was lovely