Gemini City Centre Studios

Must make appointment after 3 p.m. to check-in. So early arrivals must check bags at the train station which is expensive. Toilet seat did not fit the toilet and kept falling off. Had to wait until after 3 p.m. to talk with someone the next day. It was NEVER fixed. Called the following day to ask about repair and was told there were no seats to replace that one. Then the manager blamed us for breaking the seat. I explained it did not fit to begin with, which he would have known if he had even looked at it. He refused to do anything about it during our stay. Outside is a lot of construction which seems to be the root of a terrible smell. No cleaning nor change of towels during stay!!!!

The person checking us in was not friendly nor welcoming. We were just another foreign customer being checked and there was no reason to be friendly (perhaps the man only check in American language and did not want to encourage conversation with a smile). When we arrived we opened the window to observe the enclosed court yard. It was dark and un kept. We immediately shut the window, and never reopened it. We got bitten by mosquitoes every night. We either let them all in, the one time we opened the window or they were in the corridors and rooms at all times. The room was clean and beds were ok. The shower had no stall nor tub, it was a depression in the floor tile and bathroom would flood with water, after showers. Check out is immediately at 10. Keys are instructed to be left in a box before or by 10. Someone shows up in a hurry at 10 to retrieve the keys and inspect the room. We will not choose Gemini studios again.

Location is good, just around 10 minutes walk from the train station. Spacious and clean, good for 3 persons to stay. There has supermarket and a lot of restaurants near the train station. Easy to buy food to make your own breakfast or dine out. If they can improve the washroom to have a close shower stall, it would be prefect. Right now the shower is with the toilet bowl together, after you take the shower the floor will get wet, if your slipper is the kind of one time use hotel slipper, when you use the toilet bowl later after the shower, you may get wet of your feet. Try to bring plastic slipper. The other thing is it is not that sound proof, you can hear people speaking in next room. But this is the structure work, Gemini cannot do anything on it. Therefore, if you are a light sleeper, you have to aware this and may be considered to bring a pair of ear plug. Other than that, everything is good and value for money.

We very plesantly surprised by the large and well equipped apartment. Service and cleanliness is perhaps not top notch, but for the money we paid it was excellent

Staff was very rude (check in guy)