Hotel Porta San Mamolo

My sister and I based our current trip to Italy on availability at this hotel. The staff on Reception were invariably charming and helpful, making dinner reservations for us, calling a taxi for the train and sorting out an onward reservation in Firenze. Unfortunately, the breakfast service let the hotel down. The setting was ideal, in a quiet courtyard shaded by old trees, but the staff were unwelcoming, no smiles nor even buongiorno! The fresh fruit was limited to two choices and the bread and rolls too hard to eat. Everything was crammed in, and on Saturday morning when every table was taken, you had to queue just to grab a plate or bowl. The rubbish bin in the room was too small, so overflowing onto the floor and our hand towels were not refolded when our room was cleaned, making it look untidy. The noise of trundled suitcases, toilets flushing and showers running from the hallways and adjacent rooms in the early morning awakened us, making further sleep impossible.

Nice stay with excellent breakfast

Wonderful spot to stay in and explore this fabulous city. Lovely family run hotel with wonderful staff and pleasing garden and location.

Lovely people and very relaxing. Generous size room. Couple good restaurants on same street. Short stroll into centre.

When you first approach the hotel, you think you are in a lower class neighborhood, but once you come in off the street, it’s a little oasis! The breakfast room is in a lovely garden setting.