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Ubytovacie zariadenie so súkromnou plážou v meste Akumal ponúka 10 reštaurácie a wellness služby v plnom rozsahu
Our stay here was not a pleasant one. It took 2 hours to check in. All because the guy at…
júl 15, 2022
I booked and paid for suite with a king size bed. I was given a double bed room. When I…
jún 17, 2022
Nezabudnite, že keď nazbierate 10 pečiatok, získate 1 bonusovú* noc
Kúpele sú otvorené denne. Hostia mladší ako 18 rokov majú vstup do kúpeľov zakázaný.
Ubytovacie zariadenie vás pri registrácii alebo odhlásení požiada o zaplatenie nasledujúcich poplatkov:
Toto ubytovacie zariadenie oznamuje, že v súčasnosti sú zavedené tieto opatrenia: rozšírené čistenie a bezpečnosť hostí.
Na čistenie ubytovacieho zariadenia sa používa dezinfekčný prostriedok.
Sú zavedené opatrenia na zaistenie spoločenského odstupu, personál ubytovacieho zariadenia používa osobné ochranné prostriedky, hostia majú k dispozícii dezinfekčný prostriedok na ruky.
Vstup do izieb je povolený iba hosťom, ktorí sú v hoteli riadne ubytovaní a zaregistrovaní.
Hostia môžu relaxovať s vedomím, že sa na mieste nachádzajú hasiaci prístroj a detektor dymu.
Upozorňujeme, že kultúrne normy a pravidlá pre hostí sa môžu meniť na základe krajiny a ubytovacieho zariadenia. Pravidlá uvedené nižšie poskytlo ubytovacie zariadenie.
Toto ubytovacie zariadenie prijíma kreditné karty a hotovosť.
Právo odstúpenia od zmluvy sa v súlade s európskym spotrebiteľským zákonom nevzťahuje na rezerváciu ubytovania. Platiť budú pravidlá zrušenia rezervácie poskytovateľa služieb.
* Ďalšie detaily alebo dodatočné poplatky nájdete v časti týkajúcej sa poplatkov a pravidiel.
We were so disappointed in this resort. We made it only 2 nights before eating the money and moving onto somewhere else. This place had so much potential. It’s a beautiful resort with lots and lots pools restaurants and bars. Here’s the negatives: -extremely busy, huge resort with literally thousands of people, loud, drunk and usually screaming (kids). This made it very difficult to relax. -they have hundreds of pool chairs for thousands of people. Do the math. People reserve them the night before with their towels. Also many are broken. -the food is mostly inedible. Awful awful awful. -toilet in our room was broken. We called and nobody came. Then talked to our concierge. They sent a crew out to fix it. And it made it worse. -restaurants and bars are not air conditioned. The only areas with AC are the rooms. -bartenders are unable to make drinks off their menu beyond simple well drinks. -most of the staff is grumpy and not happy to be there serving you. -you cannot get a reservation for any restaurant you want when you want. We were lucky to get 9pm reservations some of the days. But many people we talked to could get into restaurants only 3-4 times in a week. Honestly I cannot figure out how this place has good reviews. I guess if you’re bringing your large family and don’t care about bad buffet food it would be fine. It’s cheap. It has that going for it.
Andrew, 5 nocí výlet, máj 26, 2022
Autentické Hotels.com hodnotenie hostí
Amazing, loved the staff and everyone there. It was my 4th time at the resort and it has lived up to my expectations every time.
Harrison, 11 nocí výlet, máj 17, 2022
Autentické Hotels.com hodnotenie hostí
Had a amazing time at this property. Definitely give it a 4/5. Only downsides was the food for dinner at the buffets was not the best and there was a lot of seaweed in the ocean . Other than that this is overall a great resort and I enjoyed my stay !
Destiny, 5 nocí rodinný výlet, máj 11, 2022
Autentické Expedia hodnotenie hostí
Beautiful, great staff
Jean Weldy, 5 nocí romantický výlet, máj 11, 2022
Autentické Expedia hodnotenie hostí
Stayed at this resort for 5 days between the 9th and the 13th of May. The hotel is very clean and the staff was very friendly. Check in was smooth and received a free upgrade to the junior suit. The food was really great at the Thai and Stake house restaurants. The others were fully booked up. The buffet menu could use some more Mexican dishes. The drinks were ok but could be a little better. Got a massage on the beach and it was excellent .Overall would recomend the hotel as a great vacation spot for a family or couples only.
Leonese, 4 noci výlet s priateľmi, máj 9, 2022
Autentické Expedia hodnotenie hostí
Everything that we expected this resort to be was the exact opposite. They promised us so much and we’re not accommodating what so ever. It was our honey moon and I am 5 months pregnant and they did nothing to make any of the horrible hospitality correct. The room had 2 beds instead of one. They did not accommodate my Food allergy. They moved us to a room so far away from everything on the resort that we had to walk 15 min to get to the pool and wouldn’t give me a shuttle. I requested a refund
Samantha L, 5 nocí romantický výlet, máj 9, 2022
Autentické Expedia hodnotenie hostí
Been to MX many times this is probably my favorite Resort so far. only 2 things I did not like was how they save reservation spots for people that sign up for tier club. It was very hard to get into any of the specialty restaurants. the second was all the smoking. Smoking was allowed anywhere outside even in the pool.
kelli, 4 noci rodinný výlet, máj 8, 2022
Autentické Expedia hodnotenie hostí
All around great stay here! The staff work so hard and made this experience so special. Beach could be better due to rocky areas and seaweed overgrowth but that is out of the resorts control. Looking forward to returning in the future:D
kaitlyn, 6 nocí romantický výlet, máj 8, 2022
Autentické Expedia hodnotenie hostí
The hotel and grounds are kept beautifully. The lazy river is the best. Plus there is 3 additional pools including a quiet pool. The staff are all very friendly and go above and beyond. The spa is fantastic highly recommend. Overall the food is pretty good, the buffets have different themes every night and the a la cartes are pretty good. Japanese and brazillian were our favorites. The hotel room is huge. We had a junior suite. Very clean and well kept. Would definitely stay again here.
Shaylynn, 7 nocí romantický výlet, máj 7, 2022
Autentické Expedia hodnotenie hostí
Very nice resort with pools and dining options. Only need to improve the cleanliness of the overall area, dishes, glasses, etc. Wonderful entertainment in the evenings.
Gayane, 7 nocí rodinný výlet, máj 7, 2022
Autentické Expedia hodnotenie hostí