Moroccan House Hotel Marrakech

I got a basement room where the heater wasnt working. Had to complain multiple times fo change room. My sister arrived two days later and even though she had paid for her room in advance they wanted to put her in a different hotel (??) and I wasnt happy about that. But they sorted it out after another long disscussion. The wifi was down more than an entire day which was very annoying. The hotel is in a safe area and has a traditional interior (although could use some more lighting here and there). The only positive was the guy working at the reception who was very friendly and nice.

The hotel is close to the train station and the airport is only a 20 minute taxi. The hotel needs some touching up as it it looking very tired and old. The toilet seat was broken, the telephone didn't work and the plug came away from the wall when I took my charger out. My pillow was like a brick but my friends was soft

Nice clean big rooms

Good location. More modern than same hotel in Casablanca. Clean.

Was infested with bed bugs. After first night went to front desk and said that our room had bedbugs. Showed staff my bites and was told they didn't know what bed bugs were. Next morning, at least the front desk staff knew about bed bugs and said they would fumigate the room.

This hotel is doing false advertising. The photos shown in Expedia are nothing like the real rooms. It’s noisy, dirty, outdated and should not even be a 1 star hotel,

It was disgusting. Booked two rooms, queen beds. Were given singles. Asked for the queen beds that they had confirmed, was told they don't have any. Go to the rooms. Shocked at the state of them. Absolute disrepair. As it was late at check in, had to stay. Could not shower as it was blocked and no hot water. Shocking. The electricity sockets were falling from wall. Very dirty everywhere. The only positive, a newish air-conditioning unit in room.

lovely entryway and very friendly staff. Breakfast was a bit of sham though

For the price it’s a good place to crash in. Other than that not much. Breakfast is terrible and mostly carbs and not fresh. The room said non-smoking, but it reeked with cigarettes smell.

We also stayed at the Moroccan House in Cassablanca and both hotels had great staff. In Cassablanca we called one fellow the Monk. He was always there and always helping out. Both hotels in very convenient locations and pretty good breakfast. We would stay there again.