Tolentino Suites

excellent location , really helpful staff. room was clean and large

We checked in at Tolentino Suites in Rome, Italy on 06/10/19 & encountered several problems: -Mold in air conditioner. -Air conditioner didn’t cool down. Improved somewhat after sending an email. -Rubber mat in the shower was filthy. Tub was clogged & therefore was filling up with water after only a few minutes in the shower. -Shower head kept spraying all over the floor, making it a slippery mess. -One of the hinges holding the lid on the toilet was broken. -Air conditioner is behind a long curtain that blocks the air flow to the room. What options does anyone have? Open the curtain & loose privacy & have a room full of light at night time or block the air flow? See pics. -Breakfast is a SCAM. You can choose only 3 items: 1 tiny juice, 1 coffee, and (1 croissant, or 1 yogurt, or 1 cereal) & coffee. This is NOT “Gold breakfast”. *If you want to eat one more item, it costs extra. If you want to eat 2 extra items you pay even more. - Trash in the trash cans are not picked up daily, they are cleaned whenever. - Room & bathroom are not clean, the floors were sticky & the room smelled weird. - Safe box is worthless. It has a regular key & for sure the hotel has a master key. Our passports, electronics, money, cards were NOT safe. - Entrance to the building speaks for itself. - Internet is worthless There is nobody onsite. One man operation, you are lucky if your call/email is answered. NEVER AGAIN in this place.

My boyfriend and I booked a room last minute due to missing our flight and needed somewhere relatively cheap to stay. We looked online and found Tolentino Suites and were shocked looking at the pictures at how cheap the room was plus it included free breakfast for two and a complimentary bottle of sparkling wine! When we arrived we were greeted by a male employee who was immediately so friendly, polite and helpful and showed to our room which met our expectations with cleanliness and all amenities we would need. A big plus was also the location which was so central in the city! If we return to Rome we will most definitely stay at Tolentino Suites again !

Location, location, location + Value! Loved the complimentary breakfast at a cute local cafe!

My daughter and I enjoyed our stay here at Tolentino Suites! It was quiet, charming, and a great location near the center of Rome! Major sights, shopping and tons of dinning choices are within walking distance. The metro is around the corner making it easy to get around to other parts of Rome or to Termini Station. The room was clean but a bit small. The size of the room did not matter however since we were gone during the day taking in all the sights. It had everything we needed including Wi-Fi. The staff was friendly and helpful. They helped arrange a taxi for us and all our luggage to the airport.

Nos ha encantado el hotel, muy céntrico y muy limpio, realmente merece la pena.

Décevant : le lit est trop court, il est annoncé comme lit double alors que ce sont deux matelas simples, peu confortables, accolés l'un à l'autre; pas de réception; départ à 10:30; le petit-déjeuner qui n'en est pas un puisqu'il n'y a pas de salle pour le prendre, vous recevez un bon pour aller dans un bar à proximité où on vous sert un "cornetto", un café et un mauvais jus d'orange en brique. Point positif néanmoins la jeune femme pleine de bonne volonté qui vous accueil et la propreté.

El hotel lo que son las habitaciones muy bien, ideales para descansar después de un día agotador, habitaciones amplias, silenciosas y muy calentitas, para mi gusto le falta un poco de limpieza, el chico que se encarga de gestionar la estancia es encantador y te lo facilita todo al maximo, gran profesional la verdad que ojalá todo el mundo fuese como el, en general es un alojamiento al que volvería y recomendaría, nuestra suite era la venetto, muchas gracias por todo, una cosa que se me pasa y que me resulta muy cómoda y más sin vas con un niño como es mi caso te gestionan la recogida del aeropuerto tanto cuando llegas como cuando te vas y a muy buen precio mejor que los taxis.

La suite non ha il parquet a terra ma uno squallido pavimento coperto di tappetini altrettanto tristi. Il bagno e minuscolo. La pulizia non è il massimo, ma quello che è intollerabile è la puzza di cucina che pervade l'ambiente. La colazione si fa al bar in strada.

Le foto del sito non rappresentano adeguatamente l'offerta della camera. Sembra lussuosa ma non lo è. La camera è piccola e molto stretta, quasi clausrofobica. Il bagno è appena sufficiente, con la doccia con muffa sulle pareti. Usano prese non a norma per alimentare gli accessori elettrici.