Hotel Astor

Good location and budget hotel for an economic price

Great location and quiet

It was clean and the service was good. Staff was helpful.

Very nice property, neat and clean. Hotel staff was very polite and helpful. Around 15 minutes walk to the tower of Pisa, 5 minutes walk to the shopping market. 5 minutes walk from the Pisa central station. Overall we enjoyed staying here.

The air conditioner did not work well. Blew warmish air

Good location and nicely furnished apartment. Only missing couple hooks in bathroom.

The property was clean and nicely decorated, however the walls were very thin, the light in the hallway outside the room was somewhat annoying since there was an area above the threshold with a frosted window which allowed light into the room and was pretty disruptive when trying to sleep, along with the voices you could clearly hear from the room next door.

Close to train station- that’s the only reason I chose it for our one night stay. We were taken to an apartment across the road from the actual hotel - beds were very uncomfortable, bathroom was very small (didn’t dare to use the shower!) flooring was terrible. Only spent time sleeping there and couldn’t wait to get out !

Great location to visit Pisa. Even very clean, our room had some broken elements to fix. The reading lights on both sides of the bed were not working. The air conditioning was totally dead, therefore we had to keep the windows opened during the night. As there was no insect net, many mosquitos were staying in the room, turning around our heads when we were trying to sleep, and bitting us many times during the night. Finally, the sound isolation between rooms was ok but not with the corridor. We were awaken by any move or conversation during the night. Also, as check out was in the morning and our train late afternoon, the staff kindly agreed to keep our big luggage. However, we realized that they did let it in the corridor (not in a locked and safe area), and nobody asked if it was ours when we took it back (letting us think that anybody with bad intention could have taken it).

Hotel charged me before my stay started (as per the booking agreement) and then charged me AFTER I had checked in and AFTER I showed the receptionist my original charge. Took a week of phone calls and emails to get hotels.com (surprisingly not the hotel itself) to refund my card. The receptionist speaks quite good English until something goes wrong, then she suddenly knows no English. The room itself was quite adequate.