Eurostars Hotel Excelsior

Amazing hotel, great rooftop bar, amazing rooms. A pleasures

Fantastic location. Very clean and maintained to a very high standard. Friendly and helpful staff

I expected that a 5 star hotel would have adequate HVAC systems....I was wrong. It was HOT. I know...I chose to visit italy in august, but I presumed that we would get the best of the best here and we did not. Our room was about 80 degrees. Where I'm from I'm used to about 68. So I was miserably hot and grumpy. The room service was crazy expensive and everything in the area closes around 10 pm. So, eat a big dinner...b/c late night bites are NOT available at a fair price. The hotel is pretty...and the views are spectacular. Very helpful doorman. Seemed odd that they close off the roof deck so early, would've been a nice place to lounge under the stars.

Great location. Clean. We were 4 adults and we got a connecting room that had a door in the middle to have some privacy when needed, perfect set up! Got 2 cribs for 2 children without issues. The roof top lounge and restaurant have great views. Only issue was the lack of a ramp from the street level to the reception, which is about 10 steps. We had a stroller and had to carry it up and down every time. Otherwise great place to stay. Not a fan of the classic style but despite of that the place is well kept and clean

Eurostars Excelsior is a very good hotel.It is on the Promenade of Naples opposite the old castle..a very good area with many restaurants and cafes.We had a suite on 3rd floor with a superb view of the water .The hotel has an amazing terrace rooftop restaurant with lovely views of the Vesuvius Service is great A nice touch is the automated shutters in the room...creating complete blackout and sound free environment The rooms are quite large and beautifully furnished The only drawbacks are 1 There is no doorman always at door 2 Hotel did not provide iron and ironing board