Grand Hotel Saigon

The Grand Hotel is a fine hotel. The only complaints I have are (1) not enough power outlet in the room making charging electronic devices difficult (2) i don’t know what it is - it could be the shower curtain or the design of the tub, every time I showered the bathroom is flooded.

We had a wonderful time at the Grand Saigon. Staff was extremely professional, as well as friendly and helpful. Breakfast was an array of several cuisines. All of it delicious. The pool area was peaceful and quiet.the roof top has amazing views of the river. I would definitely stay st the Grand Saigon again.

This was a perfect choice for our last two days in Vietnam.Very Central and close to the Mekong.

I requested early check in after a horrible stay at another hotel in Ho Chi Minh, and so in desperation (at 5am) I booked this hotel for me and my boyfriend’s family. We got there and we were told that we had to wait until noon even though through Hotels.com I asked for an early check in. We didn’t get all the rooms until after 3pm!! I felt like their staff snubbed my requests and honestly were not as accommodating as a 5 star hotel would be. Not one room was available for us to use and rest (my boyfriend was also in crutches and other hotels we VERY accommodating). I also explained we were going to be checking out very early for our flight back to the US, and I wanted a packed breakfast because we were going to miss out on the buffet. They missed my request for packed breakfast the day we left- even after me constantly reminding and even calling the front desk the night before. Not to mention it was hard to sleep with all the noise from the street. I requested the pool room views and paid for it too. Overall I thought it was not a pleasant experience. For booking three suites I felt like it was a waste of money, although it did save us from our previous last minute hotel. It is close to a lot of things but I wouldn’t go back there again. So many of their staff were indignant, I have been treated better elsewhere. Take your business to a real 5 star hotel! I wish I got their names because they were just plain rude!