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Hotel v luxusnom štýle s priamym spojením s obchodným centrom, zahŕňa wellness služby v plnom rozsahu, v blízkosti sa nachádza Yalong Bay
Very nice hotel
apr 9, 2021
Great property, enjoyed out door restaurant by the beach and the great acoustic guitarist…
dec 18, 2020
Toto ubytovacie zariadenie oznamuje, že sa riadi týmito usmerneniami pre čistenie a dezinfekciu: Commitment to Clean (Marriott).
Nezabudnite, že keď nazbierate 10 pečiatok, získate 1 bonusovú* noc
Kúpele sú otvorené denne.
Toto ubytovacie zariadenie oznamuje, že v súčasnosti sú zavedené tieto opatrenia: rozšírené čistenie a bezpečnosť hostí.
Na čistenie ubytovacieho zariadenia sa používa dezinfekčný prostriedok, medzi jednotlivými pobytmi sa dezinfekčným prostriedkom čistia povrchy, ktorých sa hostia bežne dotýkajú, posteľná bielizeň a uteráky sa perú pri teplote najmenej 60 °C.
Sú zavedené opatrenia na zaistenie spoločenského odstupu, personál ubytovacieho zariadenia používa osobné ochranné prostriedky, personálu sa pravidelne kontroluje telesná teplota, hostia majú k dispozícii kontrolu telesnej teploty, hostia majú k dispozícii dezinfekčný prostriedok na ruky.
Prostredníctvom izbového servisu sú k dispozícii jednotlivo zabalené jedlá.
Ubytovacie zariadenie potvrdzuje, že dodržiava čistiace a dezinfekčné postupy uvedené v pokynoch Commitment to Clean (Marriott).
K dispozícii sú prepojené izby. Hostia môžu požiadať o jednu z týchto izieb priamo ubytovacie zariadenie, a to pomocou kontaktných informácií uvedených v potvrdení objednávky.
Prístup k určitým zariadeniam môže byť obmedzený. Ak chcú hostia zistiť podrobnosti, môžu kontaktovať ubytovacie zariadenie prostredníctvom kontaktných informácií uvedených na potvrdení objednávky.
Hostia môžu relaxovať s vedomím, že sa na mieste nachádzajú hasiaci prístroj, detektor dymu, bezpečnostný systém a lekárnička.
Toto ubytovacie zariadenie víta hostí všetkých sexuálnych orientácií a rodových identít (je priateľské voči LGBTQ).
Upozorňujeme, že kultúrne normy a pravidlá pre hostí sa môžu meniť na základe krajiny a ubytovacieho zariadenia. Pravidlá uvedené nižšie poskytlo ubytovacie zariadenie.
Toto ubytovacie zariadenie prijíma kreditné karty. Nemožno platiť v hotovosti.
Právo odstúpenia od zmluvy sa v súlade s európskym spotrebiteľským zákonom nevzťahuje na rezerváciu ubytovania. Platiť budú pravidlá zrušenia rezervácie poskytovateľa služieb.
* Ďalšie detaily alebo dodatočné poplatky nájdete v časti týkajúcej sa poplatkov a pravidiel.
This is the worst hotel I have ever stayed in
JIE, 1 noc rodinný výlet, júl 31, 2020
Autentické Hotels.com hodnotenie hostí
Die Mitarbeiter waren sehr freundlich und Hilfsbereit. Das Hotel ist sehr schön aber es sind schon ein paar Renovation notwendig. Z.B. bei den Pools funktionieren nur wenige Massagedüsen. Das Essen wiederum war sehr gut und auch die Auswahl an Morgenbuffet gross.
Daniel, 6 nocí rodinný výlet, júl 30, 2020
Autentické Ebookers hodnotenie hostí
The hotel’s architecture, the landscaping , the pool, the spa, the food and the cleanliness are all great, but the service is the poorest I have ever experienced at a Ritz-Carlton property. The staff are truly lovely and very hard working, but their training is clearly lacking, procedures are haphazard and the property is not led well by the GM. I had to make many, many complaints - handled well by the F&B manager, Fethi and the Hosptality manager, Elaine (she is AMAZING and without her personal intervention and incredible support, we would have left after the first couple of days), but the despite this, did not see the GM at all, not once, around the property. In the end, I made an appointment to see him and he didn’t turn up for the appointment! He did apologize for not coming, claiming he had been at another appointment that over ran, but that sort of poor management, attention to detail and downright rudeness is a clear example of all that is wrong with his hotel. I would never stay there again and indeed, am reconsidering my 20 years of loyalty to Ritz-Carlton properties. A bitterly, bitterly disappointing trip.
Grainne, 10 nocí romantický výlet, júl 5, 2020
Autentické Expedia hodnotenie hostí
Expected better for a ritz Carlton. Breakfast was good with tons of selection. That was the best part. Toilet sink shower clogs and slow draining. Broken outlets. Carpet smells like mildew. Pool was nice
4 noci rodinný výlet, dec 25, 2019
Autentické Expedia hodnotenie hostí
We were not happy with the balcony with a wall which was blocking the beautiful view.
3 noci výlet, nov 13, 2019
Autentické Expedia hodnotenie hostí
I would say overall the property is beautiful. Where the property falls apart is the language. Language/mass confusion was a common theme. Being from Canada and traveling in China I’ve come to expect language barriers. But I have yet to see a situation so poorly handled like this property. Starting with arrival. A room was booked online as a resort view. However the hotel said to them, that qualified as a garden view. To me that makes no sense. Moving forward. The luggage was to be brought up to the room upon check in. The bags never came, we called down and they had no idea what luggage even meant. After further explanation, luggage was understood and an hour later the bags showed up. Adding insult to injury, the phone range 3 times after stating that they needed a luggage number. At this point the phone ringing woke up our infant child over and over after a long day of flying this was not great. Explaining that the luggage had arrived and the luggage number was no longer necessary the calling finally subsided. Next: room service was ordered, again a process considering no one spoke enough English to even process what a a chicken club sandwich was. Which to me just doesn't make sense. Considering the menu is in English, you’d hope at minimum someone could understand enough to just put an order in. Sadly the food showed up cold, and late. The order was incorrect. Additionally the air conditioning did not work. Entire stay was an over heated mass mis-communication of a stay.
4 noci rodinný výlet, nov 3, 2019
Autentické Expedia hodnotenie hostí
This is a very beautiful resort. I loved the food in the Sand Restaurant. In the morning i had to wait up to half an hour to get seated for breakfast. That is not what I would expect from a Ritz Carlton. The pools are very nice, however the massage jets don’t work. The evenings are rather boring. Besides a DJ there is nothing going on. The SPA center is gorgeous.
3 noci výlet, jún 27, 2019
Autentické Expedia hodnotenie hostí
Fantastic hotel. Rooms were huge and beautiful with great amenities. Breakfast went on and on - it was amazing. Several pools allowed privacy- beach was clean, water was great. My only complaint is that the restaurants at the Ritz were crazy expensive and better to go into town for dinner.
Roberta, 3 noci romantický výlet, jún 3, 2019
Autentické Hotels.com hodnotenie hostí
The hotel is beautiful. The design blends with the beautiful grounds and pools. There are several restaurant options, including a delicious Italian restaurant. The spa facilities were extensive and elegant. The rooms are spacious. The staff was helpful. English speakers among the staff were few but between hand signals, smiles and Google translates we navigated our way through well. Signage and menus are in Chinese and English. The resort does cater to families so be prepared for lots of little ones. That said, it did not affect our adult get away. There are lots of areas and activities that cater to families which allows adults to get away and enjoy quiet areas. It is a beautiful resort in a peaceful, scenic location. Definitely a “yes” if you find yourself in this beautiful corner of the world.
4 noci výlet s priateľmi, apr 24, 2019
Autentické Hotels.com hodnotenie hostí
The hotel will say your room is not available and up sell you to pay more in order for you to be able to check in
1 noc romantický výlet, jan 12, 2019
Autentické Hotels.com hodnotenie hostí