Hotel Terra Jackson Hole - A Noble House Resort

The hotel is located adjacent to the Tram ride to the mountain, we went during the summer which provides a trip to the top of Rendezvous mountain and nice views. The problem was that WiFi signal from our room was horrendous. Also the bathroom is adjacent to the door which makes for an awkward entrance, and not much extra space in the room.

Towel was like old rag. Bathroom tissue holder was slanted and it won’t hold paper.. Shower was old and hard to adjust water temperature. Hotel itself is not designed well including loading and unloading of luggage. Parking is not well organized. Location is not convenient and there are no convenience facilities around the hotel including fast food stores. I think this hotel is way overpriced and outdated in everything. Bedding ,shower etc.

I would have loved to stay here but Hotel Terra called me the morning of our arrival and informed me that even though I had booked several months in advance and paid in advance, they didn't have room for us and were relocating us to their sister hotel. Which was perfectly fine but wasn't where our friends who we were traveling with were staying. Surely I was not the last person to book but yet I was the first to be kicked out due to "sold out" circumstances. And I wasn't given a choice or any accommodation other than "you can move back over here tomorrow" which is a serious hassle for a weekend trip. I wouldn't dare book here again in the event this happened again.

Fantastic hotel and staff couldnt have been more professional or courteous.

3 day couple vacation..rooms on the smaller side, but facilities and staff were 5 star. parking lot is small, so that can be an issue during busier months. overall 4.5 stars. would definitely return.