Su Casa at Venice Beach

Kyle was very accommodating and gave me excellent service. Allowed me to check in early and upgraded my room. His customer service was exceptional. Thanks Kyle!

- My room didn't have any hand soap when I checked in, so I had to get some from the front desk. - There are no blackout curtains and there's a sunlight directly over the bed, so sleeping in past sunrise was impossible. - The maids cleaned my room TWICE despite my keeping the "Do Not Disturb" placard on my door throughout my entire stay. - The internet cut out for a full day. - I tried all the input modes on the TV, but none of them worked. - There are homeless people living on the beach outside who converse loudly every night. And in the morning, there are street performers playing really loud music.

The hotel is great and they upgraded us to the corner room. Front desk staff was excellent. The problem with this place is that it is right in the middle of a huge homeless population. We had a great view of the beach, interrupted by about 15-20 "camps". Homeless people are everywhere along the boardwalk. Not a fault of the hotel, but not a good attraction either.

Amazing hotel very comfortable and right on the beach can not beat that

We were pleased with the space (Comfy bed, full kitchen, pull our sofa in living area) and enjoyed the view of the beach.