Hotel Aimia

A lovely modern hotel. Restaurant, pool area and rooms all of a very good standard.

The room didn’t have air conditioning working. We checked in a 1pm and by 6pm it still wasn’t fixed. This occurred during the heat wave. The manager lied to me and said that Mallorca has a law that doesn’t allow them to lower the temperature below 24 Celsius (75 degrees). I had a pregnancy wide and 1 year old in the room so the manager (Flavio - I believe) asked if my wife wanted a complimentary bottle of wine so she could sleep. The manager should be fired. He didn’t care about us. Other than that the hotel is nice but things happen when you vacation and they didn’t care since the hotel was full. I wouldn’t stay here if they gave me a week for free. Monica was amazing and should be the manager but she had no authority. No comps - no good treatment. I will would stay if they demoted this manager.

The hotel was excellent, albeit the weather was atrocious and far too cold to use the outdoor pool. Lovely balcony overlooking the bay. The gym was basic, but the small spa, including thermal circuit was excellent.

We only stayed 3 nights but its a great hotel in an excellent location right on the sea front. It's not too big, which makes it feel very comfortable and the service more personal, and very helpful staff.

Lovely boutique hotel in one-back-from-frontline location in this beautiful port. The hotel itself is everything you would expect, but the thing that sets it apart is the friendliness and helpfulness of the staff, and the amazingly high quality service they provide. Even when my wife was ill, one of the staff came up to the room to check everything was ok, and offered to help if required.