Banff Inn

Fridge in the room squeaked so i had to unplug it for the entire stay. Walls were not sound proof at all and could hear the people talking in the next room and people walking above us. Asked for a room with a view, and got a ground floor room that looked at the wall of the hotel next to us. When i asked if i could pay to upgrade my room to get something nicer, i was told that because i booked online, i could not do it. Had our towels taken in the spa while we were in the sauna,(nothing the hotel could prevent), as well as a large group of people listening to loud music and drinking in the hot tub causing us to leave.(again, not something that is the hotels fault, however when we opened the door to leave, there was a staff member right outside the door, who did nothing about it.) Hotel was in a good spot for what we came to Banff for, but the pictures are deceiving if you have never been to the area before.

Updated place and very clean.

It is at the starting of the Banff street so walking to downtown will be abit too far abt 10-15mins walk but hotel lobby got firewood heater so good and they allowed us to have earlier check in at 2pm as we reached ard 12plus

It was fantastic. We asked for early check in and the room was ready to go when we arrived. We would stay there again.

It was a good experience, bed was very comfortable and the staff was very helpful with getting me a room with a walk in shower. Just be sure to put salt or some deicer at the front door when it snows.