Crowne Plaza London - Docklands

Great stay.

Disappointed with the pre authorisation carry on at check in. From past experience i hate doing this and the manager wasnt budging so it was very very annoying.

From the moment we stepped in to the Crown Plaza Reception until we left the hotel the following day nothing was too much trouble. Big shout out to Monet who was so helpful and answered all our queries. It was perfectly situated for the DLR and the 02 and Excel. Highly recommend. We will return.

Hotel was very lovely for a family to stay out. Location is a little “outside” of the main part of London but I thought perfect really as quiet and not too mad when you’ve been sightseeing all day. Handily there is a Tesco express next door. Reception- fantastic service. Complementary fruit / water Rooms- we had a double bed room for a family. Very spacious and clean. The fridge was an added bonus for our snacks and drinks we brought from Tesco. Food/drink- breakfast choice was brilliant! Lots of selection and choices were available. We had a children’s meal in the bar and a shared pizza which was lovely! Cocktails lovely too. Facilities - gym was great as was the pool. Brilliant addition to the hotel which others in London don’t have. Staff- very attentive and helpful. Couldn’t complaint at all. Other- make sure you look at your key card flyer, there were various offers on there (eg 241 cocktails, exchange a bottle of unopened water in your room for wine!!)