Mia Reef Isla Mujeres - All Inclusive

Pros - great staff; fantastic beach and water absolutely gorgeous; food good; easy access to town and many restaurants, shops and points of interest Cons - hot water seems to be at a premium - villas don't seem to have reliable hot water based on our experience and reports from other guests; bed linens do not fit well, mattresses are not enclosed and are actually exposed with flimsy protector on top that doesn't cover the entire mattress; sheets do not cover either; pillow cases too small for large pillows - all kind of a turn off and not what we would expect from a resort of its status and rating - NEED to address this

8 nocí romantický výlet, apr 9, 2021

Autentické Expedia hodnotenie hostí

The entertainment staff was great as well as the bar staff. Everyone was very helpful. The island the hotel is on, is simply amazing! One of the best beach vacations I've been to. We will go back for sure.

4 noci romantický výlet, mar 24, 2021

Autentické Expedia hodnotenie hostí

This was our first time at Mia and everyone is so amazing and friendly. The beach is beautiful. We will be back!

7 nocí romantický výlet, mar 20, 2021

Autentické Expedia hodnotenie hostí

We’ve been coming to Isla for 10 years now. This was the first time we stayed at this hotel. The property itself it’s beautiful, a real tropical paradise. The food for being AI was a good variety. We took our son and his friend here for his 18th birthday so the fact that 2 teenagers could go eat anytime and as much as they want was fantastic. My only complaint (which is why we won’t stay here again) is the music that they have going all day and into the night. I’m NOT kidding you can’t sit anyplace on the beach, under a palapa or even on our own balcony without the constant boom boom boom of the music blasting...the activities directors think they are quite the DJ’s and have no idea what a proper volume is...I seriously couldn’t wait for the vacation to be over because of the constant “music noise” from this property. Maybe some people want to go on vacay and have the music going ALL the time. We don’t, sitting on our balcony to listen to the waves was impossible. Don’t even get me started on the sunset party barges (yes, plural) that pull up on the weekends and blast the music for hours while people basically dance to rave boom boom boom music in the water...there are no quiet evenings here to watch the sunset. This place is a one and done for us. There are too many great restaurants on the island that paying for the AI isn’t worth it because of the constant music.

5 nocí rodinný výlet, mar 20, 2021

Autentické Expedia hodnotenie hostí

I’m not happy that I booked a room with 2 beds then they put me in a room with 1 bed and we had to get a pull out bed which wasn’t comfortable.

4 noci rodinný výlet, mar 18, 2021

Autentické Travelocity hodnotenie hostí

I absolutely loved the location. Placed on the most beautiful spot of cancun area, it is also very convenient as it is close to the center of Isla Mujeres. The view is incredible and the beach offers endless swimming opportunities. The staff is very welcoming and friendly,the scenery was stunning! I felt like I was in a post card. The drinks were delicious and the staff (Loved Elena concierge and Roberto seafood bar) were all very friendly and helpful. I love that the island was safe enough to leave property and wander around either on foot or via golf cart.

4 noci rodinný výlet, mar 18, 2021

Autentické Expedia hodnotenie hostí

Just returned from a great vacation at Mia Reef. The hotel is smaller that other all inclusives that I have stayed at but this one had everything that we wanted/needed. Pros- we stayed in a deluxe villa. The room was spacious and had the most amazing ocean views. Mini fridge was stocked daily with sodas and Coronas. The staff was amazing and really seemed to want to make the guests happy. We really loves Hans and Jesus at the bar. Elena at the concierge desk was very helpful. COVID testing to return back to the US was easy and efficient. Rapid test only cost $38.00. The whole island seemed to be very safe. We were able to take bikes and ride most of the island. Most people rented golf carts and cruised around. Cons- the water temp in the shower was cold most days and luke warm on a couple of days. We inquired about this at the front desk and they said it was due to construction at the hotel. The food was ok. Not a huge selection. I am a vegetarian and there was very limited non-meat items. I ended up eating pretty much the same thing every day. For meat eaters there seemed to be a pretty good selection of choices at the buffet. Overall we had a great time. Would definitely consider coming back in the future.

5 nocí romantický výlet, mar 18, 2021

Autentické Expedia hodnotenie hostí

Beach and service excellent. Staff was very friendly and helpful. Food needs work.

4 noci rodinný výlet, mar 10, 2021

Autentické Orbitz hodnotenie hostí

The resort is stunning. I love that on one side of the island you had warm calm waters to swim in, and the other side we doesn’t watching the sunrise with waves crashing on rocks. The food was incredible, even being an all inclusive buffet. The staff was so pleasant, loved my 2 year old, played with him, learned our names. Truly made us feel welcome. The sanitation procedure for Covid was very well done. My only critique would be that parts of the resort seemed to be a bit neglected. Almost like abandoned. Right outside our hotel room was a section where it seemed as though trash collected there. But not like plastic bottles. Like broken tile, concrete, etc. like remodel residue just thrown to the side. Lots of the resort just seemed unused or under construction. I was really looking forward to the kids club but it was closed for construction. The natural swimming pool on the east side of the resort I was most excited about and it was closed due to the high winds and aggressive waters during our stay. So maybe we just need to try the hotel again outside of Covid and a different time of year. Overall, this hotel was incredible and I will absolutely plan another stay.

4 noci rodinný výlet, mar 8, 2021

Autentické Expedia hodnotenie hostí

Everything meets our expectations. The staff is wonderful. Everyone was very accommodating and goes above and beyond to make our stay enjoyable. This was not our first stay at Mia Reef and it wi not be our last. See you soon!

7 nocí výlet s priateľmi, mar 6, 2021

Autentické Expedia hodnotenie hostí