Holiday Inn Resort Phi Phi Island

Fabulous hotel facilities, great service and mostly friendly staff. Good cocktails in the beach bar and the food in sunset was fantastic! For a cheaper meal we went to the local restaurant just on the sea front the other night. Highly recommend the Australian steak & Shiraz wine in their sunset restaurant but it’s pricier. Good breakfast buffet but frustrating to have to pre order on a tick sheet your ‘eggs’ when it’s a buffet service. Surely better to just cook as you queue as people were queuing to be told sorry go fill out a sheet and then wait for it to be brought to your table so everything else was cold on your plate by time it arrived. Just pointless IMO Beach clean but beware we had lots & lots of jellyfish that sting a bit but it eases off soon enough, just annoying more than anything. It was stormy on day 2 for us with torrential rain As it’s a village type hotel setting there is lush greenery & pretty trees but also swampy areas with hundreds of frogs you hear at night so take deet 50% max strength as you get eaten by the mozzys at night! Would rate 4/5 but would look elsewhere for a high end hotel if we ever return to phi phi just because we like to explore and this felt isolated and rather expensive. It’s 850 bharts per person for an evening buffet in their restaurant and 250/400 in the local restaurants to give comparison. The sunset restaurant was 3000 but a wonderful experience seeing the sun set !

It’s all about the beach here , our accommodation was lovely too. We had a ocean pool villa. The main problem with this hotel is service. Does not feel very Thai in the way your normally greeted. Staff never introduced themselves, no one asks of your food is ok in the restaurants. Just felt very unfriendly, like they are sick of tourists or something. We loved the beach but I don’t think we would return to that particular hotel.

It was horrible stay... Shower water has a smell, the food are limited and not tasty, isolated location so I paid a lot to reach and leave. The bellboy broke my Samsonite bag with his tough way of handling things, internet in room was too slow and unstable, the AC wasn't functioning properly. Some of the staff were okay...

Nice quiet location with trips to other islands. Nice beach foods good.

Amazing experience with my family. Starting from the fact that in the island there is not roads, so once you get there in the main port by ferry you have to take a boat to the actual hotel and there is going to be a caterpillar picking you up from the water (what a cool thing). Hotel has 4 pools, one for kids, one in front of the beach and two in the top of the hill where you will have an out of the world view of the sunset. Kids clubs, multiples restaurants and bars with live music at night. One of the restaurants have the table in the sand. Beach is great, with clear and calm water and the hotel has some kayaking, snorkeling and paddle boating for almost free. Actual rooms ara bungalows, type of Thai villa. Great resort in general. Staff is also great and very friendly, always with a smile in their face and you always have the sense they are there for helping you.

A piscina do quarto estava sempre suja, o banheiro sem energia no último dia, atendimento péssimo, room service lento, não oferece serviço de transfer para o centro de Phi Phi e no último dia tivemos que ir ao píer, por nossa conta, para encontrarmos um transfer para Koh Lipe. Por esta razão fizemos o check out as 15:20 horas e o hotel cobrou taxa extra (late check out) de 4.000 Bates e fomos obrigados a recolher as malas em 10 min para cobrarem, ao final, 3.500 Bates. Além disso, o funcionário do Hotel ameaçou reter o meu cartão de crédito porque o meu namorado se negou a assinar o check out porque não concordou com a cobrança do late check out, mas explicou que iria fazer o pagamento e o fez. O atendimento, em geral, é péssimo.

Fantastic resort! Dreamy, sandy beach with turquoise water. Amazing pools- especially the infinity pool where you can watch sunset while a DJ is playing a set. Very helpful & responsive staff. Wonderful holiday. Bungalows a bit dated, especially the bathroom, but spacious and comfy, have all you need.

Absolutely beautiful resort and charming beach bungalow. The resort offered 3 pools with 2 being modern infinity pools geared towards adults. Several local dining options within walking distance.

Great service! Well kept amenities. Lovely pools.

This is a 2 star hotel at best. The resort is set on a beautiful beach and has stunning views but that’s it. The staff was not welcoming. We were never provided a tour or layout we didn’t even know where to get food. Our room wasn’t ready and they basically said come back in a few hours. The shower had mold and the AC sucks. Another thing to note, if you want a private and secluded place away from everything this is for you. Because there is absolutely nothing on this part of the island besides the resort. It also takes an additional ferry and is a huge pain in the Butt. I wouldn’t stay or recommend this place again.