Ocean View Hotel

The staff were very helpful and positive. Joy on Reception was very committed to dealing with any little queries. The position is outstanding and the hotel felt like a family run affair with all the staff very friendly.

Check-in was a bit of a nightmare. The front desk staff looked overwhelmed at times. Two small elevators and one did not work at all ~ was being fixed. My room was at the end of the hall overlooking the front drive which was very noisy and I did not request this type of accommodation. They did change my room the next night which was good as I was awakened at 5:30 AM by a huge truck doing something that was making an incredible noise....why at 5:30 AM????? Then the next morning by accident when I was looking for a place for breakfast I stroll into the Shore Hotel which was lovely and only to find out they are owned by the same owner.....and the front desk when I checked in didn't even tell me breakfast was available at that hotel......What is going on here????? The Park across the street was filled with homeless people sleeping there at night and laying around during the day....what has happened to this once lovely area.

Great hotel. Walking distance to the pier and to the bars and shops. Great hotel with an ocean view. Highly recommend.

One elevator broken so took a long time waiting on the one elevator that worked. Stairs were closed. No pool which is ok with the beach so close. Quite noisy between corridor and room. Had an earthquake, scary but friendly staff, very reassuring. Good price on garage with valet. Kids really appreciated the newly baked cookies available for free at reception.

The room was very clean, and I exactly stayed ocean view room. However, it was in the 2nd floor, and I was getting nervous with people who walking just below so that I couldn’t be in the balcony at all...