Dusit Thani Laguna Phuket

My room had ocean view. The staff was extremely welcoming, kind and polite. There is a spa which i highly recommend for their massaged but also the body conditioners specially after tanning. The place is cery clean and i felt safe at all times. Their shuttle services are quick. Being by the beach its awesome and they have a great bar and restaurants walking distance. I hope to be able to return soon.

Some “down time” on a beach following some intensive “tourist sightseeing” Fabulous location and resort, just perfect for what we needed, affordable luxury and first class service on a great beach.

Not happy with room meant to sleep 3 adults It was not sufficient and we had to pay for another room for one person Manager sorted a better solution half way through our stay

This hotel needs some serious updating. It was dated and quite old. For the price o paid I expected a lot more. Good choice was pretty poor but location was great and grounds were lovely

The location to nearby Resturant is great, although they have great ones on the resort. Nice beach and great staff, reasonable prices.

Property is run down, not clean ( daughter stepped on a peace of glass in the bedroom left from some previous stay) and staff was absolutely overwhelmed- never stayed in any hotel where not even an attempt to show a welcome was made, not even at departure! Not to be recommended.

Gorgeous property, immaculate caretaking, attentive service. Only downside was not much benefit for VIP Gold members. Just a food discount that you could get just for signing up for their program. Free breakfast or an upgrade would have made it perfect.

Excellent hotel: service, room, food were first rate. We will return.

We were staying at the connectiong rooms, one of the room (room no. 152) the walk-in shower is leaking seriously, the other room (room no. 153) the door of the walk-in shower can't close we need to use the rubbish bin and laundry basket to fix the door while we took shower and the saftey box can't lock, we asked the staff to find the technician to fix it but nobody come. The second night when my girl using the hair dryer and I boil the water by the electric kettle at the same time suddenly the TV, electric kettle and hair dryer all off can't use, the receptionist asked the technician to come and fix it but not work, the reception said we can't use the electric kettle and the hair dryer at the same time what answer is it and what resort is it??? Next day, the hotel change and other rooms to us, just better than before but all the phones in 2 rooms is not work, we need to asked the technician to come again. Also, the receptionist which on duty the morning shift on Dec 18 are very unhelpful. The staff at the poolside bar and restaurant are very good and helpful. I am the loyalty Dusit fans, the Dusit Thani Laguna Phuket is the worst resort I never met in the DUSIT Group.

Our room was had a great sea view and we were just a few meters away from the beach. They had a lake on one side with free jetty and a sea on the other side. Awesome experience for us as a couple.