Best Western Inn at Palm Springs

Friendly staff, clean rooms.

I called ahead to make sure they had a heated pool and they told me they kept it at 80 degrees. It was ice cold when I arrived, however, on their behalf, there was strong winds the night before that might have caused the heating system to shut down due to the debris. They refunded me some to make up for it. Personnel were great.

Last minute 10 pm check in. Good night sleep, no problems. People were friendly, room was clean.

Front desk person at check in was very rude. The room heater was very noisy. No on site security, the clientele this hotel allows to stay is very shady and ghetto. People up all hours of the night making all kinds of noise outside in the parking lot and corridors in front of guest rooms. There were even people knocking on our room door in the middle of the night. Shower had very little water pressure. The only nice people were the housekeeping staff. Best Western should remove their name from this property, Best it is NOT!

Good hotel for the price. It was comfortable and the staff was friendly. Willing to stay again.

Pros: Allowed very early check in, accommodated room location request, ample parking, decent to-go breakfast despite pandemic precautions, room amenities are standard, excellent location against mountains, not too far from downtown area. Close to shopping, food places. Cons: Bed made too much noise and moved around too much when tried to get comfortable- may need to secure it more. Floors are wood which made it very slippery when only wore socks. Overall- my son and I enjoyed it and would stay here again if visit the area. Thank you!

Very nice property

Just quick over night stop. Clean and secure, just what I was looking for.