Fairmont Waterfront

The service at this hotel is the best I have ever had. They accomodate all your requests and make sure that you are not wanting for anything more.

The Fairmont Waterfront is my preferred hotel when visiting Vancouver. The property is great - always sparkling clean and comfortable. Even more so, I am delighted with the staff! Front desk, bell service, housekeeping - everyone is genuinely NICE and do whatever they can to make your stay the best possible.

Great and prompt service. Attentive staff!

The lady that helped us check in early was great. Kept looking trying to find us a room early even though we kept telling her it wasn’t a big deal. Super nice and pleasant to deal with. Went up to the room to drop off our bag and clean up before exploring, when I went into the bathroom I found a cell phone plugged in. Not knowing if it belonged to a former guest or the maid, I looked around real quick and noticed a few pieces of hair and some dirty spots around the bathroom and bed area. The bedding looked clean, so I figured it was the maids. Headed out to drop the phone off at the front desk on our way out to explore, made it to the elevator and remembered something we forgot, walked back down the hall to see the maid walking up to our door and use her key to get in without a knock...met her on her way out. She admitted to leaving her phone in there. Wasn’t too thrilled that she went in without even knocking. We’d been in there at least 30 minutes, so it’s wasn't a quick turnaround for her. The room was nicely decorated and the bed was comfortable, but it did move a lot when my husband rolled over. It was also noisy being close to the elevator (2119) and we could hear the elevator mechanisms alllll night long. Only other thing I didn’t care for was that the toiletries they supplied smelled like older lady perfume.

Wonderful hotel in a great area. Had a beautiful bay view from.the room. Very close to.all the great restaraunts.