Hotel Chelsea, a South Beach Group Hotel

I have been in this hotel many times and I do like it. Simple, comfortable, small room (not much space for clothes) but comfy beds, mini refrigerator and great staff. The best location in SoBe, close to everything and still quiet. The only thing is that I can rarely use the airport shuttle. The last one from the airport is at 8 PM and the ones to go to the airport are never on time and I end up taking an Uber.

Actually hotel facility is better than pictures on booking website. It looks like they renovated some areas. I liked room design. Staffs were kindly kept my luggage and lent towels so we could enjoy more time at the beach after check out. We use Shuttle from and to airport which was very convenient. Only one issue was the fan. It was somewhat noisy and hotel has to take take of this issue. Overall I enjoyed our staying in this hotel very much.

Great staff. Great service. Close to the beach. Generally quiet. This hotel needs better WIFI. I had a great stay and will come again. Thanks!

The hotel is nicely designed which I appreciate as an interior designer. The room was dark and cozy, but the HVAC unit was so loud when it turned on. It was really hard to sleep with the constant on-and-off. When we checked out, they were kind enough to hold our bags and let us borrow beach towels for the day. The problem with that was we had to wait about 20 minutes for someone to come to the desk for us to leave our bags and when we came back, hours later, our bags were still sitting on the luggage cart in the middle of the lobby. Overall, we had a nice time, but were only there for one night. The staff was friendly, just not the most efficient.

Location is close to beach. Room is fine except shower is slow to get hot and hot/cold direction is wrong on faucet. Airport shuttle coordination is bad on Christmas Day. We reserved the shuttle and reconfirmed with the hotel knowing it would be on a holiday. We followed instructions to wait for bus at sister hotel Chesterfield for 30min only to be told by hotel chesterfield front desk no bus that day. It caused a great hassle, finally hotel Chelsea called hotel chesterfield to confirm bus would come soon. I recommend taking bus 150 to and from Miami airport instead as the bus stop is right at the corner on Washington and 9th st, you need to remember buying return bus passes at airport.