In the heart of downtown, Best Western Plus Carlton Plaza Hotel offers a perfect blend of comfort and convenience. Fuel up with breakfast at the restaurant, unwind after a workout at the gym, or take care of business in style with free in-room WiFi and a 24-hour business center.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
24/7 front desk
Gym
Electric vehicle charging point
Laundry facilities
Parking available
Main amenities (12)
Housekeeping (on request)
Restaurants
Breakfast available
Fitness centre
Valet parking
24-hour business centre
Business centre
24-hour front desk
Computer station
Front desk safe
ATM/banking services
Vending machine
For families (6)
Children stay free
Free cots/infant beds
Fridge
Private bathroom
Television
Laundry facilities
The current price is €194
€194
includes taxes & fees
6 Jul - 7 Jul
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Standard Room, 2 Double Beds, Non Smoking
Standard Room, 2 Double Beds, Non Smoking
8.88.8 out of 10
Excellent
23 reviews
(23 reviews)
Highlights
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Renovated in 2019
Hairdryer
Private bathroom
Sleeps 3
2 Double Beds
View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette
Suite, 1 King Bed, Non Smoking, Kitchenette
9.89.8 out of 10
Exceptional
20 reviews
(20 reviews)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Dining table
37 sq m
Sleeps 4
1 King Bed
View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)
Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)
9.49.4 out of 10
Exceptional
21 reviews
(21 reviews)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dining table
51 sq m
Sleeps 6
1 King Bed and 1 Queen Bed
View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)
9.09.0 out of 10
Wonderful
14 reviews
(14 reviews)
Highlights
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
TV
Renovated in 2019
Hairdryer
Sleeps 5
2 Double Beds
View all photos for Standard Room, 1 King Bed, Non Smoking
British Columbia Parliament Building - 13 min walk - 1.2 km
Victoria Harbour - 13 min walk - 1.2 km
Victoria Clipper Ferry Terminal - 15 min walk - 1.3 km
Getting around
Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 3 min drive
Victoria, BC (YYJ-Victoria Intl.) - 31 min drive
Port Angeles, WA (CLM-William R. Fairchild Intl.) - 123 min drive
Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 124 min drive
Roche Harbor, WA (RCE) - 16.1 miles/26 km
Friday Harbor, WA (FRD) - 16.9 miles/27.2 km
Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 17.8 miles/28.7 km
Lopez Island, WA (LPS) - 20.1 miles/32.3 km
Deer Harbor, WA (DHB-Deer Harbor Seaplane Base) - 21.3 miles/34.3 km
Restaurants
McDonald's - 4 min walk
Tacofino - 7 min walk
Starbucks - 3 min walk
The Vicious Poodle - 2 min walk
Burger King - 1 min walk
About this property
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel offers a great location, putting you within a 15-minute walk of Victoria Harbour and Royal BC Museum. Guests can grab a bite to eat at the restaurant and visit the fitness centre for a workout. This Edwardian hotel is also a short five-minute drive from Victoria Clipper Ferry Terminal and Royal Jubilee Hospital. The helpful staff and central location get great marks from fellow travellers.
Languages
Chinese (Mandarin), English, Hindi, Korean, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
108 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age – 19
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (CAD 30 per day; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Off-site parking within 591 ft (CAD 16 per day)
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–1:00 PM on weekdays and 8:00 AM–1:00 PM on weekends
Restaurant
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Whale watching nearby
Working away
24-hour business centre
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 1912
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness centre
Edwardian architecture
Accessibility
Lift
ROOM
Room amenities
Be entertained
55-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Fridge
Free bottled water
More
Housekeeping (on request)
In-room safe
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
1.00 per cent destination fee will be charged
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 15 to 25 for adults and CAD 15 to 25 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CAD 20 per night
Parking
Valet parking costs CAD 30 per day with in/out privileges
Parking is available nearby and costs CAD 16 per day (591 ft away)
Parking height restrictions apply
Policies
Guests can rest easy knowing that there's a carbon monoxide detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Victoria
Best Western Plus Carlton Plaza
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria
HELP_OUTLINE
Frequently asked questions
Are pets allowed at Best Western Plus Carlton Plaza Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Carlton Plaza Hotel?
Yes. Valet parking costs CAD 30 per day. Electric car charging is available.
What are the check-in and check-out times at Best Western Plus Carlton Plaza Hotel?
You can check in starting at 4:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Best Western Plus Carlton Plaza Hotel?
No, this hotel doesn't have a casino, but Elements Casino (12-min drive) is nearby.
What is there to do at Best Western Plus Carlton Plaza Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Best Western Plus Carlton Plaza Hotel?
Yes, there's an on-site restaurant.
What's the area around Best Western Plus Carlton Plaza Hotel like?
Best Western Plus Carlton Plaza Hotel is in Downtown Victoria, a short 14-minute walk from Victoria Harbour and 18 minutes' walk from Victoria Clipper Ferry Terminal. Travellers say that the local area is very central perfect for shopping.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Best Western Plus Carlton Plaza Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Restaurant
Downtown
Parking
Lobby
Store
Bathroom
Kitchen
What guests liked
Breakfast at the on-site restaurant, Ruby, was highly praised for its great taste and convenience. (13 reviews)
The on-site restaurant offered delicious food and a great selection of options for breakfast and lunch. (9 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
5 May 2025
Great stay
Shawn
Shawn, 1-night trip
10/10 Exceptional
3 Apr 2025
Great location
Diana
Diana, 2-night trip
10/10 Exceptional
4 Mar 2025
Good location, lots of things to do around the hotel.
Khushwinder
Khushwinder, 1-night trip
10/10 Exceptional
20 Feb 2025
All around great stay!
Katherine
Katherine, 1-night trip
8/10 Very good
25 Apr 2025
We went for a family vacation and it was great. Rooms were comfortable. The helpful staff was the best part
Joseph
Joseph, 1-night trip
10/10 Exceptional
27 May 2025
The Lady who helped us when we checked in was very kind and nice. She gave us recommendations for restaurants to go! All the receptionists were very friendly and helpful!
Janabel
Janabel, 3-night trip
10/10 Exceptional
16 Mar 2025
Loved the location!
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
21 Feb 2025
Staff was friendly and rooms are very nice.
Alejandro
Alejandro, 6-night trip
10/10 Exceptional
4 Apr 2025
The staff were great and polite.
Oluwafunto
Oluwafunto, 6-night trip
10/10 Exceptional
13 Apr 2025
Excellent hotel in fantastic location. Top notch service
Gordon
Gordon, 1-night trip
10/10 Exceptional
5 May 2025
Very good stay
Staff were friendly. Location was good for walking to places we wanted to visit.
Some noise at night with nightclub close by.
Verified traveller
2-night trip
10/10 Exceptional
18 Mar 2025
Very good location
Qingqing
Qingqing, 1-night trip
6/10 Good
15 Jun 2025
Just ok
Within walking distance of the harbour and shops. Somewhat outdated.
Sergiu
Sergiu, 2-night trip
8/10 Very good
24 Feb 2025
Nice place to stay. Good staff and cleanliness
Parampreet Singh
Parampreet Singh, 2-night trip
10/10 Exceptional
10 Mar 2025
The service from the staff at this hotel was wonderful and accommodating!
Lawerence
Lawerence, 2-night trip
8/10 Very good
11 Apr 2025
Right downtown walking distance to most places
Great location right downtown, walking distance to everywhere we needed to go!
Very helpful, friendly staff!
Valet parking was a great service!
Comfortable rooms!
Heather
Heather, 3-night trip
6/10 Good
23 Jun 2025
Room was clean and roomy....excellent water pressure!
Very noisy in the hallway and outside.... they even left ear plugs in the room which should have tipped us off!!
Michael
Michael, 3-night trip
8/10 Very good
7 Feb 2025
Good hotel
Jagvinder
Jagvinder, 2-night trip
10/10 Exceptional
30 Mar 2025
Good service, friendly staff
Loc
Loc, 1-night trip
10/10 Exceptional
27 Dec 2024
Excellent staff and lovely extremely clean rooms and close to everything
Janine
Janine, 1-night trip
8/10 Very good
20 Feb 2025
Great location and service
Emilia
Emilia, 3-night trip
6/10 Good
8 Jun 2025
Hotel was great but neighborhood was not.
People were loitering on way to separate parking which did not feel the safest
Yvon
Yvon, 2-night trip
10/10 Exceptional
30 Mar 2025
I've stayed here a couple times. The staff is great, but the rooms are not the cleanest.
Rachael
Rachael, 1-night trip
10/10 Exceptional
2 Feb 2025
Staff were so nice! A lovely spot for a staycation
Ted
Ted, 1-night trip
10/10 Exceptional
1 Apr 2025
It is very conveniently located to restaurants and attractions. Staff are very helpful. There is valet parking and the cars are parked in a gated area. The rooms are clean and comfortable. Our family had a pleasant stay.